Verisure Reviews

Name: Verisure
Rating: 3.46

3.5 Rating 112 Reviews

62 %

of reviewers recommend Verisure

About Verisure:

Verisure is the leading provider of professionally monitored alarm systems in Europe and Latin America, with over 5.5 million customers worldwide.

Verisure alarms offer you all round protection and control over your security anytime, anywhere.

We Detect Earlier — Our advanced technologies detect any potential intrusion before it takes place.

We Respond Faster — Verisure's 24/7 human-monitored alarms have an average response time of just 20 seconds.

For urgent customer support inquiries, please call 0333 200 9000.

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English

“I have had a Verisure Alarm now for over four years and am so pleased that l chose Verisure to protect my house twenty four hours a day. The alarm was installed with no mess within two hours including full instructions on how to use it. Piece of cake. Any person can use it. Every time we go away we can enjoy the time knowing that if anybody tried to break in we would receive a call from their people in the monitoring station, they would ascertain there was a break in, call the police, inform one of their guards and if any person is still in the house they would then employ ZeroVision which is a dense smoke so intruders can't see and want to get out. If anybody is looking for a complete intruder alarm with peace of mind l would suggest they contact Verisure at their earliest opportunity.”

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Posted 1 year ago

“Right from the first contact and installation, the staff at Verisure have been knowledgeable, well mannered, efficient & on the end of a telephone call to advise on any problems. I would recommend Verisure to anyone. The service they provide is second to none. The equipment is of a superb quality & was installed very quickly. It is constantly monitored & the call centre contacts you with any problems. They are on hand to assist with diy advice to rectify problems (eg. low batteries) or a visit from an engineer. Excellent alarm system, excellent staff & excellent service.”

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Posted 1 year ago

“Please always trust verysure alarm. They have very qualified engineer who always there for help you. Thank you so much verysure.”

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Posted 1 year ago

“Very good service and rapid response to all alarm activation using password authentication.”

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Posted 1 year ago

“All 👍 and thank”

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Posted 1 year ago

“We have already spoken to people with regard to the video we did for you and showed them the video of us so hopefully they will get in touch with you and get you to fit your alarms. They could not believe how you operate the way you do”

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Posted 1 year ago

“I am a very happy customer all round! Adauto is the best!”

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Posted 1 year ago

“Was pushed lots of pointless extras on installation, told me to take out my existing cameras, which they replaced with budget low quality ones. Doubled the up front cost and maintenance cost. Then you get an email pointing out you haven't bought anything, if you want to cancel the maintenance agreement you then have to pay again! 14 day satisfaction guarantee....4 days of phone calls, emails and WhatsApp and can't get them to give me a date. Awful company. Fitter has left holes in walls all over as can't use a drill properly. Commission based upselling. Absolutely useless customer service, save yourself money and stress and avoid this con company. Still not resolved. Wouldn't want to rely on verisure on an emergency, they're too busy dodging complaints”

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Posted 1 year ago

“Pushy fitter oversold useless products, small print says you haven't purchased, upfront fee is installation, unless you pay monthly maintenance fee you have to pay again for equipment. Trying to cancel under 14 day satisfaction guarantee but customer service is appalling. Poor quality equipment, very basic and overpriced. Gave reasonable price up front, then loaded with extras after fitting, price more than doubled on the day but couldn't get rid of him. Made loads of holes in walls as couldn't use drill, kept moving things having drilled holes in walls. Very difficult to deal with after fitting, wouldn't want to rely on them in an emergency”

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Posted 1 year ago

“Worst company I’ve Ever delt with. Left holes in my walls when they fineally came to take my system down. Would never call me back. And diverted my removal for 3 months late due to not being able to give me the right person to speak to because they where busy. The Call back was in a round 1.5weeks and that was just the phone call. Tried to sell me back the same service on the phone…..then when they came to the property, tried again. Refused to let me take my system down. And I only signed up to get the Arlo which is a separate camera. It’s just a sale team scheme. DO NOT USE THIS COMPANY.”

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Posted 1 year ago

“Nothing but promises never kept. Professional con artists. I told them I was cancelling the contract on 11th September. They said I couldn’t. Oh, yes, I can!”

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Posted 1 year ago

“Absolutely useless. Nothing is done when alarms go off. On full mode, no pictures are taken of intruders. So, all intruders need do is turn off the alarm. Thoroughly recommend to burglars. They can be indoors at least 5 minutes and Verisure does nothing, nor will it supply photos unless you physically attack intruders.”

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Posted 1 year ago

“This is run by a scam company. Non stop calls and messages despite being told not to bother me. Police have been informed. Beware fake positive reviews”

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Posted 1 year ago

“A verisure represntative came into my place of work and asked me if I was the owner when I told him I was just an employee he accused me of lying.I have been in Retail for 41 years and I have never witnessed such unprofessional behavior”

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Posted 1 year ago

“Verisure is a scammer. Since I rejected their offer, they keep calling me up to 5 times a day. Avoid for your own peace.”

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Posted 1 year ago

“Our device became faulty whilst away for 2 months. They tried calling us twice whilst abroad, on our return I asked for compensation for the 2 months my house was not alarmed. They Saif they can't refund.... WTF”

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Posted 1 year ago

“This company operates on deceiving customers and having clauses in the contract to apply overcharge under the name of free trial Zerovsion. They tell you that you can ask for it to be removed before the end of the trial period but when you have it removed they still apply extra monthly charges because apparently other devices need to be removed with Zerovision. Total deception by what supposed to be a 'home security' company. Please stay away from these deceiving and dishonest people and do not trust them with your home!”

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Posted 1 year ago

“Tried to cancel the contract as I moved out of the property. Called Verisure number of times, I was reassured by the customer services that someone will call back which never happened but I kept calling them. Finally after so many telephone calls and matter escalations someone agreed to downgrade the service but charged me for 2 more months of their service fees amounting to £91.88. Isn't this ridiculous !”

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Posted 1 year ago

“Most horrible company. I have tried to terminate the contract due to moving out. It’s been almost a year and they won’t let you go. You will have to call them to cancel and then was told someone will call you in the next 3-5 working days. Actually no one will call you. Apparently it’s quite common I asked around about their cancellation experience. They just keep taking money from my bank every month. It’s such a terrible company. Worst experience you can ever imagine”

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Posted 1 year ago

“Dålig servis okunnig personal och kan inte köra bil.”

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Posted 1 year ago

Verisure is rated 3.5 based on 112 reviews