veryvoga Reviews

Name: veryvoga
Rating: 4.22

4.2 Rating 853 Reviews

80 %

of reviewers recommend veryvoga

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Metrics

4.2

Based on 853 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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service@veryvoga.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“clothes never matches photos, even shoes, scam”

Helpful Report

Posted 4 years ago

“I ordered 5 Dresses from Very Voga on the 13/12/2019 up until now I enquired to them on the 02/01/2020 and they apologised and promised that they will try to send them so that i can receive them on or before the 12/01/2020 and they also told me that they have made two parcels with my surprise I only got 1 item of which I only received 1 item on the 17/01/2020 the other stuff don't know what is happening, sent them so many emails no response. Also asked them to refund me but without success.”

Helpful Report

Posted 4 years ago

“Absolute SCAM of a company. Good luck if your order matches the photos And good luck trying to get a refund once you’ve paid extra to return it to them!! AVOID AT ALL COSTS!!!!!!!”

Helpful Report

Posted 4 years ago

“Odered before Christmas. Got it after New Year's. Paid extra for early delivery.”

Helpful Report

Posted 4 years ago

“This product is not sized correctly. The delivery is so far off target. I will not recommend it to anyone.”

Helpful Report

Posted 4 years ago

“Do not do business with this company. They ship their products directly from China which means you are unable to return the items for a full refund. They offered me a 40% refund after I declined delivery of the item since I had cancelled the order days before it was shipped.”

Helpful Report

Posted 4 years ago

“If I had read the reviews I would have NOT ordered from Veryvoga the PJ'S came after Christmas. and were no way a 3 XL extremely poor quality. Now to try and get a refund.”

Helpful Report

Posted 4 years ago

“TERRIBLE Pajamas - tight and all polyester - uncomfortable, don't break and make you sweat. Only 14 day return policy during Christmas and no exchanges? They don't let you submit a request to customer service so I can't even reach them on this. WARNING! Stay away from this company! The looks of their products are very deceiving!”

Helpful Report

Posted 4 years ago

“Haven't reseived my order and paid 7.85 Euro for shipping...”

Helpful Report

Posted 4 years ago

“The order took weeks to arrive, and only arrived one day short of Christmas. The quality of the pajamas were so poor, that we didn't even get to wear them on Christmas day. What a waste of time and money.”

Helpful Report

Posted 4 years ago

“Disgracefully delivery. Ordered items on the 3rd December for Christmas and they are due to arrive on the 30th December. Slow delivery, unhelpful staff dealing with communications, slow processing. The only thing they were really quick at was taking my money!!”

Helpful Report

Posted 4 years ago

“If I could give negative stars, I would. I ordered over 4 weeks ago and have only received half the order. The pajamas are super small- not true to size at all. Extremely disappointing as this was meant to be a Christmas gift.”

Helpful Report

Posted 4 years ago

“I placed my order December 3 and never received it. So I canceled it . They responded and said I'd only get a 10 percent refund. WTF. I paid 100% of the money for a 10% refund. SCAM!”

Helpful Report

Posted 4 years ago

“This company is a HUGE SCAM!!! DO NOT ORDER!!!! No where does it state this is shipped from China - horrible customer service. And we have not received any of the items we ordered and it has been almost two months since i placed the order!! DO NOT ORDER!”

Helpful Report

Posted 4 years ago

“Your company is a rip off! The onsies that I ordered or not like pictures. They are of very poor quality. In addition, you have a message about accepting returned but NO CONTACT INFORMATION OR ADDRESS. THERE IS NO CUSTOMER SERVICE”

Helpful Report

Posted 4 years ago

“Beware! Do not buy from this site. No return address, and returns are not free! The items are shipped from Germany and quite frankly the dress I ordered is nothing like the photo, it is a piece of utter tat!”

Helpful Report

Posted 4 years ago

“I have placed an order there is no where that I am able to track this order. There is no contact number if you go to the contact section you are taken back into your account. How do you run a bussiness in this fashion. The money has being recieved but they have not sent the product. I want to track the parcel and get taken back to my account which says processing. This leads me to think that this is 0ne huge scam. How do companies get away with this. Its theft. Its not keeping your customer informed. Shame on you veryvoga. I would like you to send me what I have paid for.”

Helpful Report

Posted 4 years ago

“This is the second review I am writing to encourage others not to purchase from this website. I have been trying to get a refund for almost two months now, with no result. It is beyond frustrating.”

Helpful Report

Posted 4 years ago

“Enorme arnaque! Fuyez! Les produits sont de très mauvaise qualité, aucune finition et ne correspondent pas au descriptif. Le retour est impossible et la société refuse de rembourser. Ils font du chantage, c'est une honte qu'une telle société puisse exister en Europe... Faites moi confiance, si vous n'avez pas d'argent à jeter par la fenêtre, fuyez!”

Helpful Report

Posted 4 years ago

“I ordered a pair of shoes, which were delivered very speedily. However, when I tried to return the item and get a refund the process was impossible. A month later I am still fighting with them to get my money back. Would not recommend.”

Helpful Report

Posted 4 years ago

veryvoga is rated 4.2 based on 853 reviews