“I have had an excellent experience with Vevano. Their personnel have been courteous, carding and very professional. They know their products and they know their stock. After helping identify the product that meets my needs, they went the extra mile to find an open box item that saved me money and since it was in stock I received it within 5 working days. Allison followed up the order to assure my satisfaction.”
“Great partner - I was told about a deal they were having and jumped on it. Vevano shipped the product on time and there were no issues. They are a good company and I will be going back for more stuff”
“I thought your team was great. There was a small issue and the team fixed it before I knew there was any issues. I would definitely recommend you and I bookmarked your company. Good prices and swift delivery.”
“I ordered wrong size on initial order. Returned it and purchased correct size with no problems and questions asked. Very courteous and helpful staff.”
“I could not have been happier with the support from Vevano. We initially ordered one toilet from them (actually had a base break during shipping and they sent the replacement within 2 days!!). We were so happy with our initial experience we decided to upgrade the rest of the toilets in the home and used Vevano as the vendor. Will continue to use them for future needs as we go about renovating our home.”
“No issues. Simple order that was delivered on time and was just what I ordered. 4 stars only becasue this was a simple transaction and five stars requires going above and beyond - no opportunity to do that here.”
“Love our new Toto bidet! It takes a little time to find your best adjustment but it’s a whole new bathroom experience!! :) Customer Service is great, as their response time is within a day and very helpful. They even offered a small discount due to a short delivery delay.”
“I was a little nervous to buy from Vevano since I hadn't heard of the company, but I didn't need to be! The product we bought was a great price, and when it shipped out later than it originally stated, a customer service representative reached out and offered $10 back for the inconvenience. It still arrived ahead of schedule!”
“I was looking online for a Toto washlet. There were a variety of suppliers with a range of about a $300+ in price. But, a number of sources had a monthlong delay for shipping. Some didn't respond to my inquiry to confirm shipping. I saw Vevano. Very reasonable price. I called about availability. Ready to ship. The person on the phone was helpful, friendly, efficient. I received the product within a week. Very happy customer. Thank you.”
“I can't say enough good things about this company. My first time ordering from them, excellent customer service, I will for sure order from them again. Thank you so much!”
“Thank you for the exceptional service, ease of navigating your website, and quick delivery of our Toto washlet. We are completely satisfied with our Vevano experience!”
“I’m always nervous buying from companies I’ve never heard of before, you just never know if a site is real or not these days! Their website looked legit enough to inspire confidence, and their customer service team was great. I was contacted shortly after I made my purchase to let me know that my item was out of stock and would be slightly delayed, and it was just such a nice above and beyond interaction that really showed they cared. It was also nice that even though they had sold out, they knew exactly when they would have more ready to ship. The price on the item was also really good. I would definitely shop with vevano again”
“Through the pandemic it was very difficult to get a bidet. I waited for over a month with Amazon to no avail and then I found Vevano. Their service was immediate and almost $100 less than Amazon's price for the same exact product. I love my bidet. It was very easy to install and makes you feel as clean as a daisy. When you've been to Europe many times, you wonder why we don't actually do this in the states. But Now you Can!!! Thanks Vevano for a great product with many wonderful features. .....Julia Diorio”
