“This is a WARNING to all potential purchasers of Vicsrack sandals/products.
I spent $73:00 two months ago, and haven't received my order yet.
They're SCAMMERS..full of excuses, and lies.
Disgusting and disgraceful behavior!!
Vicsrack should be forced to go out of business because they rip-off customers repeatedly.”
“Yes. This company showed on their website the shoes I purchased had a 3-inch heel where they really had a 4-inch heel when I received them. They will not give me a refund even though they advertised an incorrect size on their heel of the shoe. Do not buy from this company they are not trustworthy and they do not abide by the United States guidelines for consumers! I should have read the reviews before I purchased”
“I ordered two items well over a month ago and have yet to receive them. I have sent two emails & was told that the delay is due to the pandemic. I did not know this was a Chinese company or I would have never placed an order. This company is a SCAM.”
“SCAM SCAM SCAM! Don’t order shoes from this company. I’ve placed an order over a month and a half ago and have yet to receive it. I too have gotten the run around and a tracking number that doesn’t work! This company stole $100 from me! Do not order from them. They are all FRAUDS!!!! I still haven’t received anything!”
“I had to hound and hound vicsrack for my 3 pairs of shoes and when they came, they were BEAUTIFUL. If it wasn’t for the hustle and stress they put me through, I would give the shoes 5 stars. I ordered beginning of February and only got my shoes middle of July 2020 :(”
“Don't know how accurate this supposed company is. But do your resarch before ordering anything. I ordered since about a month or so and I have yet to receive my order!!! I have contacted the supposed company via email, numerous times and received the runaround!”
“I wouldn't have given 1 star but it won't let me do that. I ordered a pair of shoes in June. Still haven't gotten them. They said that my order was lost but when I asked for a refund they were suddenly being shipped. DO NOT PURCHASE ANYTHING FROM THIS FAKE COMPANY!!!”
“I too wished I looked up reviews before I spent my money and I am also experiencing pretty much the same thing as everyone else here. Ordered June 12. It’s June 25 and I am still unable to track. I emailed customer service and that email is no longer valid. I decided to ship to my planned trip location (visiting family for my aunts 60th birthday) and I’ll only be there for one week and I still haven’t heard a peep. Even if they do send it at this point, I’ll be back home in NYC and my sandal would be in Florida. This site needs to be taken down. I lost complete faith in international orders now. If I don’t buy within the states, I don’t buy at all 🤬”
“Ordered almost two months ago and still haven’t received my order. Contacted customer service and was given a fake tracking number That never updates. I have been charged and haven’t received anything, including a follow up response from the company.”