https://vicsrack.com Reviews

1.19 Rating 205 Reviews
4 %
of reviewers recommend https://vicsrack.com

Write Your review

Tell us how https://vicsrack.com made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Anonymous
Anonymous  // 01/01/2019
I had to hound and hound vicsrack for my 3 pairs of shoes and when they came, they were BEAUTIFUL. If it wasn’t for the hustle and stress they put me through, I would give the shoes 5 stars. I ordered beginning of February and only got my shoes middle of July 2020 :(
Posted 1 month ago
I’m not sure what’s going on with this company, but feel like covid has possibly halted some things. I say this because I placed an order on March 6 for a pair of shoes, which I received in two-three weeks. I don’t know the exact date, but I ended up having to place a second order on March 24 for the same shoes because my dog ate one and I liked them A LOT. So I probably received the shoes a few days before the day I placed them, so say I got them in about two and a half weeks.

So- good, placed my order, got it timely (tracking was hard because it’s in Chinese-download the app they tell you to download and it’s more helpful, it’s either Arrive or Shipt or something.)

So fast forward, I placed my second order on March 24 and i just received two of the four pairs of shoes, 3 Months later. I have no idea where the other half of my order is lol. But I will say within the same day of placing my second order, customer service contacted me asking if my order was legit (probably because they could see I ordered the same thing + 3 more pairs of shoes..) so I don’t know. I’ll give them a little bit of credit, I guess because I had dialogue wit customer service over my items but it still very sub par.

And it’s sucks because I really like the shoes lol the ones I got were too small and I want to order / return them for a better size but at this point I’ll get them in 2021 when leopard print shoes are out of style
Posted 2 months ago
SCAM!!! Ordered some heels 2 months ago, they took the money from my account but I have not received my heels. Worst company ever, please don’t order from them!!! No contact number, they emailed 1 time after I emailed them and said they called post office and my order has shipped. My fault for not reading reviews, never again.
Posted 5 months ago
https://vicsrack.com is rated 1.19 based on 205 reviews