Victoria Health Reviews

Name: Victoria Health
Address: Victoria Health, Unit 5 Atlantic Business Centre, Stirling Way, Victoria Health, Unit 5 Atlantic Business Centre, Stirling Way, Borehamwood
Rating: 4.82

4.8 Rating 7,648 Reviews

96 %

of reviewers recommend Victoria Health

About Victoria Health:

We are passionate about health and wellbeing and have long held a vision of radically changing the face of natural health.

We believe the products we recommend will make a positive difference to your health and wellbeing and we travel the world to source the most pioneering and cutting-edge supplements currently available.

With so much conflicting information about health products in the media, we will keep you up to date with the latest research and development in the field of complementary health.

We do not accept any form of advertising on our site and we will not list or recommend products unless we believe in them or use them ourselves.

Shabir is a qualified pharmacist specialising in natural health products with over forty years of experience and Gill was named as one of the top 1000 influential people in London in the Evening Standard Progress 1000 Awards in October 2019. Our strengths are our products, customer care profiles and our customers, who constantly support and inspire us.

We do not have outside investment and we have financed our own vision. Our philosophy is one of wisdom, education and evolvement for the enhancement of health, ageing and wellbeing.

We make a stand for truth, honesty and integrity in all that we are and all that we do.

Gill Sinclair & Shabir Daya MRPharmS

Visit Website

Phone:

020 8951 4144

Email:

customercare@victoriahealth.com

Location:

Victoria Health, Unit 5 Atlantic Business Centre, Stirling Way,
Victoria Health, Unit 5 Atlantic Business Centre, Stirling Way
Borehamwood
WD6 2FQ UK

Victoria Health 4 star review on 24th September 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My first order came through quite quickly and I was happy with the service but my second took 10 days which was really disappointing as it meant I was left for quite a few days without the supplements”

Helpful Report

Thank you for taking the time to send your feedback. Unfortunately, the item you ordered was on pre order only. We sent it the moment stock arrived. We are so sorry for the delay and any inconvenience. - VH

Thank you for taking the time to share your feedback. I am sorry to hear of your disappointment and our customer's happiness and experience is very important to us. The item ordered was on Pre-Order at the time of your order and noted on the product page and at checkout. This is done to ensure when there is a delay to a product that we can manage our customers' expectations and that they are aware that it will not leave right away. As soon as stock hits 0 in the warehouse this message is automated so that there is not a moment where it is not shown. We are always available to answer any questions via customercare@victoriahealth.com as well as on the phone lines. We will always give clear delivery dates to avoid any disappointment or frustration. We know how important it is to have the products that we enjoy and benefit from and we take great responsibility for this. Once again, I am sorry to learn that perhaps you did not see this message displayed noting the delay.

“Service is good but delivery is not under control. Iam allready waiting for a month . Due offcourse to Brexit.”

Helpful Report

Thank you for your feedback. We are working on a solution to have tax and duty paid on our site at the point of checkout. This will improve the speed that your parcel reaches you and will offer clarity to the tax and duty that you will be paying, with no additional charges or paperwork to complete on arrival. Thank you for your patience as we continue to work to improve your experience on our site-VH

“Hi, I placed this order to Spain on 26 July however it is still being held by customs . I write to you and have no reply . Have the correct customs forms been completed ? I receive all my Net-a-Porter items with zero issues so I don’t understand why the order was later even accepted if delivery is not possible. Poor service and poor communication”

Helpful Report

Customer Care responded to you on Friday at 11.12am, can you please check your spam file? Please note that we are working on a solution to have tax and duty paid on our site at the point of checkout. This will improve the speed that your parcel reaches you and will offer clarity to the tax and duty that you will be paying, with no additional charges or paperwork to complete on arrival. Thank you for your patience as we continue to work to improve your experience on our site.

“Placed my order on July 15, it's now 22 July and still have not received the products. Very disappointing !”

Helpful Report

Thank you for taking the time to share your feedback, unfortunately since Brexit, international orders are taking longer than usual. Customer Care have emailed you under separate cover regarding your delivery. -VH

“Imy vit c is yellow when I was ordering before was clear white colour is look like is oxidation”

Helpful Report

We are sorry to hear this, please do contact customer care customercare@victoriahealth.com so that we can resolve.

“The product smelled strongly of aniseed.”

Helpful Report

These patches do have a strong scent when first applying due to the natural ingredients selected for them. -VH

Victoria Health is rated 4.8 based on 7,648 reviews