VictoriaPlum.com Reviews

Name: VictoriaPlum.com
Address: VictoriaPlum.com,Bridgehead Business Park,, Hessle
Rating: 1.61

1.6 Rating 97 Reviews

14 %

of reviewers recommend VictoriaPlum.com

Company Reviews

Questions

Metrics

1.6

Based on 97 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat

Visit Website

Phone:

01482 379952

Email:

info@victoriaplum.com

Location:

VictoriaPlum.com,Bridgehead Business Park,
Hessle
HU13 0DG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The worst customer service ever received. We ordered 2 Taps in July, given 3 different delivery dates and still no Taps. On the last date given, I rang on the day to ensure that they were coming and was told they were en route... Then they didn't show again. Requested a refund a week and a half ago and still no refund. Again just given empty promises when we ring. AVOID!!!”

Helpful Report

Posted 5 years ago

“I bought bathroom taps and kitchen taps had so many problems you ring to speak to customer service waited 18mins for them to answer the adviser kept putting me on hold waste of time .Do not buy from them not interested in any issues you have. Stay away from this company.”

Helpful Report

Posted 5 years ago

“SHOCKINGLY BAD. Waited all day for a delivery, phoned 3 times , was told it was on way. NO SHOW. Phoned today for refund + told they were OUT OF STOCK. Now due £450 refund, refund call took 25 mins. If I had been told I would’ve ordered diff item”

Helpful Report

Posted 6 years ago

“Competitive price for items and excellent communication and delivery service.”

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Posted 6 years ago

“quick service around delivery time,items brought of very good quality.”

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Posted 6 years ago

“Great product, great price. Quick, excellent service. Was delivered within three days of ordering. Extremely impressive.”

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Posted 6 years ago

“Delivered on time”

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Posted 6 years ago

“Just ace. They have the best customer service and even the delivery driver was a cheerful chap. Bathroom looks amazing, if I could post a pic I would.”

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Posted 6 years ago

“I purchased a number of items from them as I was having a new bathroom, they constantly kept me up to date with delivery and ensured that all my purchases were delivered at a convenient time to suit me, I has a problem with the toilet seat I rang them and they sent me a new one the following day excellent service pleased with everything would absolutely recommend”

Helpful Report

Posted 6 years ago

“Bad service. Did not inform us originally that we needed parts that were not included in order. Then sent wrong items with order and some parts were missing. Meant our bathroom fitters had to wait 2 days for wrong parts to be picked up and correct parts to be redelivered. This caused the job to overun. Then I had to call Victoria Plum to ask where our refund was as it was overdue, they had charged us for the wrong parts but were not very friendly or helpful when I called. They acted as though they were doing us a favour by refunding us, they didn't take into account their mistakes and our inconvenience. Quality of the Taps we ordered is also poor Would not use again or recomemnd.”

Helpful Report

Posted 6 years ago

“Wasn’t happy with finish of bath purchased which they swapped within 2 days”

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Posted 6 years ago

“Great products great price”

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Posted 6 years ago

“They didn't.”

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Posted 6 years ago

“Prompt delivery good quality”

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Posted 6 years ago

“Good service and good quality items. Delivery took a week, and one of my items was cheaper when buying it with another item - I had to find this out for myself, this was not presented as an option at any point.”

Helpful Report

Posted 6 years ago

“Excellent product and i love the price and the finance option”

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Posted 6 years ago

“Well designed website with very competitive prices.”

Helpful Report

Posted 6 years ago

VictoriaPlum.com is rated 1.6 based on 97 reviews