VideoGuys Reviews

Name: VideoGuys
Rating: 4.68

4.7 Rating 148 Reviews

93 %

of reviewers recommend VideoGuys

Company Reviews

Product Reviews

Metrics

4.7

Based on 148 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

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VideoGuys 5 star review on 7th January 2025

John McCray

VideoGuys 5 star review on 24th June 2023

Avi Sills

VideoGuys 5 star review on 14th August 2022

Kevin Pratt II

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was a quick and easy process. I would have prefered to pay with a Purchase Order instead of P-Card but there was some confusion on VideoGuys part about that need. Oh well, it all worked out in the end, just a little extra time on my part. Thanks VideoGuys”

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Posted 6 months ago

“Everything arrived in expected condition. One shipping hiccup, but it happens. Got a lot more ordering to do. Stay consistent, and I’ll stay a customer.”

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Posted 1 year ago

“The people at Videoguys are amazing and really worked with me. The product that we bought to stream our high school games hasnt been the same story. The LiveU Solo is always dropping during the games, none of the games have had more than 6k people attending and it drops at least 5 times a game. I wish we could have been pointed in a better direction to use a better device as that is money that has not been well spent from our budget Alex Benson abenson@borntocompete.com”

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Posted 2 years ago

“Fast shipping”

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Posted 3 years ago

“Great experience”

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Posted 3 years ago

“Delivery was fast and efficient, i didnt recieve the mounting gear that i assumed was included but was not upset with the turn around. could use some assistance with the mounting gear for my cameras. Cheers, Jim”

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Posted 3 years ago

Thanks for the review Jim! You can reach out to us at sales@videoguys.com for help with finding the right mounting gear.

Posted 3 years ago

“N/a”

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Posted 3 years ago

“Hi I appreciate the products, but I would like customer service to be better. The delay in my refund is why I did not give 5 stars. Thank you.”

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Posted 4 years ago

Thanks for the review Paul and we do apologize for the delay. Your return got lost in the system and unfortunately I have no excuse for that. When you're in need of something else please give me a call directly so I try to make up for that lost star - Jim 800-323-2325 x1110

Posted 4 years ago

VideoGuys is rated 4.7 based on 148 reviews