“Hi I appreciate the products, but I would like customer service to be better. The delay in my refund is why I did not give 5 stars. Thank you.”
Posted 3 weeks ago
Thanks for the review Paul and we do apologize for the delay. Your return got lost in the system and unfortunately I have no excuse for that. When you're in need of something else please give me a call directly so I try to make up for that lost star - Jim 800-323-2325 x1110
“I purchased an item that was out of stock, got a quick reply asking if I’d like to cancel my order. I elected to keep my order and received my item a week later! Great service, great price, I’ll be back!”
“A great place I discovered while doing a search for electronics on google and bought a few items from them .
I’ve been very happy with there service real honest people they will not cheat you I bought an item and was wrong so they replaced it to the correct item and there was a big price deferent so Jim just told them to swap at the same price . None of the other sellers even the big retailers would have done that. I first shop them and if they carry the item I buy it there even if it is cheaper elsewhere since they stand behind there sale answer questions real great people to deal with . Thank you VideoGuys keep the great job .”
“The best place to shop , potty I bought a Sony PXW-FS5M2K spend about 6K you do not carry it you only have one Panasonic .
Hope you carry more items . But so far it’s been a great experience shopping at the VideoGuys the honest guys
Sam M Ibrahim”