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VideoGuys Reviews

4.7 Rating 133 Reviews

93 %

of reviewers recommend VideoGuys

Company Reviews

Product Reviews

4.7

Based on 133 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

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VideoGuys 5 star review on 24th June 2023

VideoGuys 5 star review on 14th August 2022

VideoGuys 5 star review on 14th August 2022

VideoGuys 5 star review on 14th August 2022

VideoGuys 5 star review on 14th August 2022

VideoGuys 5 star review on 14th August 2022

VideoGuys 5 star review on 14th August 2022

2

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing deal on the external SSD. Much cheaper than any other website. When I first placed my order it was on backorder and delayed, so I was worried maybe the price was too good to be true and they would never actually ship it. But a few weeks later it arrived and is incredibly fast and is working well.”

Posted 1 year ago

“Arrived on time and works correctly.”

Posted 1 year ago

“Best part was talking with a real person & not a ChatBot! Very understanding & helpful with my decision in purchasing the correct product for my editing set up.”

Posted 1 year ago

“Always great dealing with VideoGuys!”

Posted 1 year ago

“I have been using Videoguys for all my AVID related purchases. Their products are competitively priced and they have excellent customer service to help guide you through any situation.”

Posted 1 year ago

“Great customer service and knowledge to steer you in the right direction.”

Posted 1 year ago

“VideoGuys had this hard-to-find item at a great price and shipped it free on the day I ordered it.”

Posted 1 year ago

“First time customer here. Found the Canon accessory I was looking for for an older model. Great price and postage, for December, was fast. Pleased with my purchase, thanks.”

Posted 1 year ago

“Videoguys is where I've been buying my Avid software support plan for years. Communication is very responsive and the prices I've seen on other items are competitive.”

Posted 1 year ago

“Professional, Customer service took my problem and resolved it immediately. I could not ask for a better relationship than with the experts at Videoguys. For non-linear editing they are the leader in support and staying up to date on the newest innovations.”

Posted 1 year ago

“Works great , only regret was not getting the lighting bolt one. Downloads slow when its multiple or large files . Besides that its good for keep files safe..”

Posted 1 year ago

“I renew my avid media composer subscription every year. It is always effortless to purchase it thru you guys. Thank you”

Posted 1 year ago

“The people at Videoguys are amazing and really worked with me. The product that we bought to stream our high school games hasnt been the same story. The LiveU Solo is always dropping during the games, none of the games have had more than 6k people attending and it drops at least 5 times a game. I wish we could have been pointed in a better direction to use a better device as that is money that has not been well spent from our budget Alex Benson abenson@borntocompete.com”

Posted 1 year ago

“great service. Helped me find the answers I needed for an odd purchase. Thanks!”

Posted 1 year ago

“This is a five-star-plus review. The product I ordered arrived quickly. Unpacked it and found the power cord I needed was missing. E-mailed customer service. Had a reply the next morning, and the proper power cord was overnighted the next day. Super service. Reasonable prices. Expect to do business again with Videoguys.”

Posted 1 year ago

“Product works perfect! These guys even had a tutorial video on their website! Fast delivery and good packaging, thank you so much !”

Posted 1 year ago

“Fast shipping and easy communication”

Posted 1 year ago

“Always the best of the best!!!!”

Posted 1 year ago

“Doing business with Video Guys was a very pleasant experience. What I like most is when one calls for assistance one speaks with humans and not an annoying machine.”

Posted 1 year ago

“I truly appreciate the customer service provided by VideoGuys! My purchase of the LiveU was an extremely frictionless process. K.Pratt II KPRATTII IMAGES”

VideoGuys 5 star review on 14th August 2022

VideoGuys 5 star review on 14th August 2022

VideoGuys 5 star review on 14th August 2022

VideoGuys 5 star review on 14th August 2022

VideoGuys 5 star review on 14th August 2022

VideoGuys 5 star review on 14th August 2022

Posted 1 year ago

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VideoGuys is rated 4.7 based on 133 reviews