Virgin Experience Days Reviews

Name: Virgin Experience Days
Address: Virgin Experience DaysStamford HouseBoston DriveBourne End SL8 5YS, Bourne End
Rating: 3.92

3.9 Rating 2,220 Reviews

73 %

of reviewers recommend Virgin Experience Days

3.9

Based on 2,220 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Virgin Experience Days:

Virgin Experience Days was launched in March 2001 under the name of Virgin Experience. Originally offering experiences to corporate clients as a way of incentivising staff and customers, the company rapidly expanded to bring the Virgin values of quality, innovation, value for money and fun to the consumer experience gift market.
The summer of 2003 was a real milestone for Virgin Experience. In our continual quest to bring the best experiences and unrivalled service, we joined forces with Acorne Sports. Founded in 1988, Acorne Sports is the original experience company and it’s their stamp of approval that confirms our pedigree and ability to deliver unforgettable experiences. Acorne ’s unrivalled reputation, knowledge and relationship with all of the featured centres made them the perfect partners for Virgin Experience, a company dedicated to making sure customers have the very best time. By teaming up, we are able to challenge the way every experience is provided and offer once-in-a-lifetime gifts backed up by friendly service staff with first-hand knowledge.

Visit Website

Phone:

0344 504 0844

Email:

social.media@virginexperiencedays.co.uk

Location:

Virgin Experience DaysStamford HouseBoston DriveBourne End SL8 5YS
Bourne End
SL8 5YS

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Virgin Experience Days 1 star review on 13th October 2022

163

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We were sent this experience as a gift for my wife's Special 60th Birthday present by my sister. I must say that it was an appalling experience! The lady tour guide had no 'script' or route to take within the Hall. Dates and events were haphazardly strung together. We didn't visit any part of the Hall that could be described as 'unseen' by regular clients at the Hall. We saw nothing of any value, except perhaps the Queens Room for when she entertains guests, and even that room did not emit grandeur and pomp! The Royal Box, is only Royal when Her Majesty attends, any other time, its just a box. The tour guide took us to three different levels to oversee the stage and explained about the echo-defeating circles that hang from the ceiling..... and I think that was about it as far as facts were delivered! She did keep referring to Paul Weller, who was rehearsing at the time of our Grand tour, and the fact that we mustn't take photographs as he wouldn't like it if he found out! In fact she was quite insistent on that fact, regardless of what the subject matter of the photograph would be! She did mention how the Hall came into being, she told that story three times, and showed us the pictures along the walls with comments such as ' we hold boxing here' when we passed a boxing match photograph ! She and the Grand ( ? ) Tour were poor. It was nearly as poor as the Afternoon Tea, which was dramatically poor!! We have had such Afternoon Tea Experiences at various establishments, and this one was way down the list where quality was concerned! 'Sandwiches', which were no more than finger light-bites and two hard scones each, followed by three small cakes. It did come with a full pot of tea, a good job too, as it helped lubricate the throat as it tried to ingest the dry and hard scones. To say that we were disappointed was an understatement.”

Helpful Report

Posted 9 years ago

“Great cast - very funny.”

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Posted 9 years ago

“Long Marston lost the recording of Ferarri 360 Driving Experience. Only half of Lamborghini driving experience was recorded- approx 3 mins and no speedometer working on the video so we dont know the speed of the experience... Person 2: Not been given a disc of any images taken of him experiecing the Nissan GTR or the Audi R8. Wasn't even offered by instructor to have recorded his GTR Experience so only his Audi R8 Driving Experience was recorded which is approx 7 mins long”

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Posted 9 years ago

“Our guide was friendly, welcoming and very knowledgeable, we have been to matches at Wembley and we were trilled with our tour of behind the scenes. We would definitely recommend this tour to friends and visitors to Great Britain. The Tour was excellent value for money.”

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Posted 9 years ago

“Great experience and lovely meal.”

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Posted 9 years ago

“Excellent Price & Brilliant Food Very helpful customer service”

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Posted 9 years ago

“Very easy to order. Immediate tickets by email - excellent idea. Whole family loved day out.”

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Posted 9 years ago

“Outstanding!!!”

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Posted 9 years ago

“Awesome experience driving super cars”

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Posted 9 years ago

“A perfect 25th anniversary meal”

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Posted 9 years ago

“Norwich Chaepelfield branch : Far from being a pleasant experience we were treated like second class citizens ! Set menu unavailable so we were given main menu with items we could eat with a big cross next to them. Waited a while for waitress to take our order, and we both chose the Camembert. It arrived minutes later - stone cold and rock solid in the middle. Called waitress over who said this doesn't normally happen ( not encouraging though as the lady sitting next to us complained about a lump of plastic in her mussels....) waited and they brought out the Camembert, this time it had been 'nuked' so although the inside was indeed liquified the outside was like concrete. My husband gave up and ate it, I just gave up ! Mains arrived , beef bourginon was nothing special but was edible but greasy , as was the potato. So I left most of it. ( used to have this at cafe rouge Center Parcs, it was great there !) My husbands - well words fail me. A dry looking piece of chicken with a little pot of sauce a small dish of chips and nothing else. How can you serve up a plate with just a piece of chicken on it ? Surely salad garnish wouldn't have been too much trouble to make it look even a little attractive ? Asked for the complimentary glasses of Prosecco before mains arrived - they arrived when we had nearly finished, obviously having sat on the counter,.. warming, and it wasn't that busy by the time we had our mains! Had the feeling the waitress was slightly irritated . My husband had creme brûlée which he said was nice, I just didn't bother with dessert I just wanted to leave . I couldn't stop apologising to him as this was a 'treat'. To add insult to injury, when we went to present our voucher ( think that was the problem, if they didn't know you had a voucher maybe service would have been better !) the waitress had to take it away to her manager . So we waited. And waited. Then I sat down at a table and waited. Finally we were told it was ok . I would never go back there again, and I feel really really disappointed, not the experience I had wanted or expected !”

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Posted 9 years ago

“In our experience, never disappoint.”

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Posted 9 years ago

“We enjoyed the lunch cruise very well. Everything was of high standards , service , staff and food. I will recommend to my friends”

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Posted 9 years ago

“Had an hilarious evening at the 'Faulty Towers Dinning Experience' a must do for anyone who enjoyed the TV series.”

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Posted 9 years ago

“Fantastic relaxing fay brilliant staff”

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Posted 9 years ago

“After a long day zapping around London we had afternoon tea at the Brasserie Blanc in Charlotte Street. I had just sat an exam and passed, so the glass of bubbly was just the thing to celebrate. We had a wonderful tea time treat and the staff were friendly and attentive. All in all a great experience. Thank you.”

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Posted 9 years ago

“From start to finish the whole process was really easy to book. Once at the event we had a wonderful day viewing landmarks around London and sipping on Champagne. The day was rounded off beautifully with a 3 course meal at London Steakhouse.”

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Posted 9 years ago

“Great day great cars and great people.”

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Posted 9 years ago

“Absolutely amazing driving experience. I got to drive a 1965 Mustang and Audi R8. Brilliant”

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Posted 9 years ago

“Lovely afternoon with my you daughter, wonderful massage 😀”

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Posted 9 years ago

Virgin Experience Days is rated 3.9 based on 2,220 reviews