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Virgin Experience Days Reviews

3.9 Rating 2,205 Reviews

73 %

of reviewers recommend Virgin Experience Days

Company Reviews

3.9

Based on 2,205 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Virgin Experience Days:

Virgin Experience Days was launched in March 2001 under the name of Virgin Experience. Originally offering experiences to corporate clients as a way of incentivising staff and customers, the company rapidly expanded to bring the Virgin values of quality, innovation, value for money and fun to the consumer experience gift market.
The summer of 2003 was a real milestone for Virgin Experience. In our continual quest to bring the best experiences and unrivalled service, we joined forces with Acorne Sports. Founded in 1988, Acorne Sports is the original experience company and it’s their stamp of approval that confirms our pedigree and ability to deliver unforgettable experiences. Acorne ’s unrivalled reputation, knowledge and relationship with all of the featured centres made them the perfect partners for Virgin Experience, a company dedicated to making sure customers have the very best time. By teaming up, we are able to challenge the way every experience is provided and offer once-in-a-lifetime gifts backed up by friendly service staff with first-hand knowledge.

Visit Website

Phone:

0344 504 0844

Email:

social.media@virginexperiencedays.co.uk

Location:

Virgin Experience DaysStamford HouseBoston DriveBourne End SL8 5YS
Bourne End
SL8 5YS

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Virgin Experience Days 1 star review on 13th October 2022

Virgin Experience Days 5 star review on 15th January 2020

Virgin Experience Days 5 star review on 5th January 2020

Virgin Experience Days 5 star review on 4th January 2020

Virgin Experience Days 5 star review on 4th January 2020

Virgin Experience Days 5 star review on 4th January 2020

Virgin Experience Days 5 star review on 22nd December 2019

163

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Disappointing and delayed afternoon tea but excellent Harry Potter studio tour.”

Posted 4 years ago

“Not as described on voucher. Spa day actually on 2 hours in a very small spa with hottubs that weren't working. Cream tea was good.”

Posted 4 years ago

“Food choices very limited”

Posted 4 years ago

“We felt like we been rushed all the time there and didn't have enough time to enjoy this special occasion”

Posted 4 years ago

“How can I write a review which is confined to 10 characters. Don't be silly.”

Posted 4 years ago

“The afternoon tea was a bit dated hotel also dated very basic but was only £20 pp .. I was a bit underwhelmed .. staff were lovey and accommodating but not at all fancy Washington hotel Mayfair”

Posted 4 years ago

“I’ve used Virgin Experience vouchers previously and found them great.....my last experience however was poor!! We visited The Rainforest Cafe London on Sunday 25th August for dinner at 5pm. We had booked our meal through the “Virgin Experience Vouchers” 2 courses and a soft drink for 2 adults and a child for £70.00. Firstly we would like to say that the menu choices for this deal were very limited with only 5 things on menu for main courses and 2 choices of pudding.....we felt we would of been better off just choosing from the normal menu and not going through Virgin, and therefore found it expensive for what you get! However, following our main meal, both myself and husband ordered the Tiramisu, after several mouthfuls my husband bit on a piece of plastic that went straight into his gum! We called over the waiter who in turn called over the duty Manager.....He was apologetic....but we were astounded to hear that we weren’t the first case of there being plastic in the Tiramisu. Apparently three other cases of plastic had been found in the last week!!! The Manager even explained how it must of happened stating that on delivery the crates are thrown onto the loading bay which in turn breaks the plastic casing and therefore this plastic goes inside the pudding!!!! Maybe the tiramisu should have been taken off the menu?? Whilst we were offered complementary drinks to apologise and compensate, I think as we had already paid for our meal through Virgin experience vouchers. We wanted to bring this to your attention as I’m sure if this keeps happening people won’t want to come back to the Restaurant, including us too!”

Posted 4 years ago

“Overall a nice day but pool not very big and full of children. No seats around pool due to a large family stopping in hotel so spent the day sitting outside in our bathrobes eating lunch and drinking beer. Massage lovely and ladies that did them lovely too.”

Posted 4 years ago

“On the face of it, the voucher would seem like a great deal but once purchased and the contracted centre is contacted, prepare yourself to pay extra for the supercars; from my experience it should perhaps be more accurately described as ‘Muscle Car Blast’ as the likes of Mustangs incur no extra cost but Ferraris and Lamborghinis did involve additional costs per car. The contracted centre was good, but just watch the small print for aspects that were extra that I don’t feel should have been...”

Posted 4 years ago

“Some experiences are worthwhile. Some are disappointing - like the Spa Valley Railway. Disinterested staff, slow service, poor timekeeping. Afternoon tea at the Mercure Hotel was the saving grace.”

Virgin Experience Days 3 star review on 19th August 2019

Posted 4 years ago

“Problem with Car Park for Steam train experience, a long way from Ticket Office, but this is not mentioned anywhere, so if you are of restricted mobility like me, Park in the Coop (right outside the Station) this is also cheaper than the normal car park.”

Posted 4 years ago

“Lovely but chaotic We had to ask for champagne and were given a bill despite buying the voucher in advance”

Posted 4 years ago

“Great driving experience when there, but the Silverstone Head to Head booking experience was a nightmare. Wasn't sure if I had a place, you pay to make the booking on the phone, the confirmation website doesn't give confirmation, only more buying options, no address of where to go to; OK, Silverstone, but where ?”

Posted 4 years ago

“Disorganised, Queues. Little communication. A few minor changes would make a much better day”

Posted 4 years ago

“It was a ok experience.”

Posted 4 years ago

“Spectacular location, lacking charm, good good but overpriced, service very friendly.”

Posted 4 years ago

“Full address of where to pick up the boat as well as directions and car parking advice should have been provided prior to travelling. A map would have been useful as well. As it was we had to rely on Google Maps and the internet.”

Posted 4 years ago

“Great gift too long await on phone to book. 45 minutes in all”

Posted 4 years ago

“The treatments and afternoon tea were fab but it wasn’t a spa day as such. In between these two things there was only one chair free in the spa so we showered and left and then came back later for tea. Feels like a misleading experience”

Posted 4 years ago

“Not nearly as 'luxury' as advertised.”

Posted 4 years ago

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Virgin Experience Days is rated 3.9 based on 2,205 reviews