Virgin Experience Days Reviews

Name: Virgin Experience Days
Address: Virgin Experience DaysStamford HouseBoston DriveBourne End SL8 5YS, Bourne End
Rating: 3.92

3.9 Rating 2,217 Reviews

73 %

of reviewers recommend Virgin Experience Days

3.9

Based on 2,217 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Virgin Experience Days:

Virgin Experience Days was launched in March 2001 under the name of Virgin Experience. Originally offering experiences to corporate clients as a way of incentivising staff and customers, the company rapidly expanded to bring the Virgin values of quality, innovation, value for money and fun to the consumer experience gift market.
The summer of 2003 was a real milestone for Virgin Experience. In our continual quest to bring the best experiences and unrivalled service, we joined forces with Acorne Sports. Founded in 1988, Acorne Sports is the original experience company and it’s their stamp of approval that confirms our pedigree and ability to deliver unforgettable experiences. Acorne ’s unrivalled reputation, knowledge and relationship with all of the featured centres made them the perfect partners for Virgin Experience, a company dedicated to making sure customers have the very best time. By teaming up, we are able to challenge the way every experience is provided and offer once-in-a-lifetime gifts backed up by friendly service staff with first-hand knowledge.

Visit Website

Phone:

0344 504 0844

Email:

social.media@virginexperiencedays.co.uk

Location:

Virgin Experience DaysStamford HouseBoston DriveBourne End SL8 5YS
Bourne End
SL8 5YS

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Virgin Experience Days 1 star review on 13th October 2022

163

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So heppy so it is”

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Posted 9 years ago

“I received a Virgin Experience Days voucher as a gift, and loved it. I received an afternoon tea at a local hotel, and it was delicious. I was told by the purchaser that it was only valid for 6 months, so I booked up straight away. I will be back again!”

Helpful Report

Posted 9 years ago

“We had a voucher for a London Theatre & Hotel over night stay. We did find getting through to the booking office took a long time but once we finally got to speak to someone (Helenie)she was more than helpful. We chose to see the show Wicked and we did wonder would we be given ( top price on the day tickets) as expected and sure enough we had brilliant seats. The hotel Central Park in Queensway was a great location. Very helpful staff. Rooms lovely everything we needed. Peaceful sleep. The only thing we felt Virgin experience could have booked was a full breakfast but we had a continental option for the sake of an extra £5 each I felt it was a bit of a let down. Having said that the breakfast we had was enjoyable. I had read negative reports on this hotel but my option is I would definitely stay again. We actually booked an extra night so that tells you something.”

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Posted 9 years ago

“This star rating is for the customer service that I received after my son had a serious knee injury preventing him from using his driving experience voucher before the expiry date. I nearly didn't bother asking because of the negative reviews I'd read about voucher expiry (after all - the voucher did clearly state the expiry date), but I'm glad I did! A lady by the name of Lauren could not have been more helpful and the voucher was extended free of charge. I don't know why (or if) the service I received was any better than other people, but I can only report on my own experience. I have to admit that my son is yet to use the voucher, so I hope that he doesn't encounter any problems at that point. Either way, I will be back with a further review.”

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Posted 10 years ago

“I called Virgin this afternoon as I had a voucher that I had unfortunately let expire. The lady I spoke to was extremely helpful and processed a new voucher for me straight away! Paid £20 but my voucher is worth £220 so well worth it. Would definitely use again.”

Helpful Report

Posted 10 years ago

Virgin Experience Days is rated 3.9 based on 2,217 reviews