Vitamin Grocer AU Reviews

Name: Vitamin Grocer AU
Rating: 4.36

4.4 Rating 3,300 Reviews

85 %

of reviewers recommend Vitamin Grocer AU

4.4

Based on 3,300 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Phone:

301-509-3896

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Vitamin Grocer AU 5 star review on 11th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Effective products, great value, reliable delivery.”

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“Have not received order yet. This is very unsatisfactory as the order was placed on 11/8/22 and it is now one day away from September.”

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“Came pretty quickly since it came from overseas. Product seems good.”

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“Prompt reliable service.”

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“Hassel free ordering and arrived from Australia in a timely manner thanks!”

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“Product not yet received”

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“Never received my parcel”

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“They were easy to find online, and were delivered fairly promptly. Thanks.”

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“Great service and prices”

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“Shipping took much longer than I expected this time (around 3 weeks) but I'll just order in advance next time cause the price is the best I've found in Aus. Depends if you need it faster or cheaper really but I think I'll stick with these guys”

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“The product (melatonin) is recommended by the paediatrician is reliable and always arrives on time.”

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“I have not received my order. No correspondence to say if it is delayed. I usually order via another site. Could you please status. Thank you.”

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“Please note that I have still not received my order. If I do not receive it by the end of next week I will be requesting a refund from PayPal. Very poor service. No tracking number and no communication from you.”

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“Hard to say yet …. Coming towards 5 weeks since I’ve ordered and has t arrived yet .”

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“Great communication with updates via email good products highly recommended”

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“I would suggest you wait until you've confirmed the customer has received their product before asking for a review. Most people are OK with some delay in receiving an item when being shipped from overseas, but it is annoying for them to get asked to leave a review if they've not even got the product yet.”

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“I have not yet received my order. as such I can not review the product.”

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“Good service so I will keep using them until I am no longer on this planet. I like the follow up, keeps me informed when and where my product or products are.”

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“very good service and items arrived promptly”

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“Over the years a good service has been accomplished . No complaints. However, this is the second review with a promise of reduction of purchase costs and none has been forthcoming.”

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Vitamin Grocer AU is rated 4.4 based on 3,300 reviews