Vitamin Grocer AU Reviews

Name: Vitamin Grocer AU
Rating: 4.36

4.4 Rating 3,270 Reviews

85 %

of reviewers recommend Vitamin Grocer AU

4.4

Based on 3,270 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

301-509-3896

Write Your review

Tell us how Vitamin Grocer AU made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Vitamin Grocer AU 5 star review on 11th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love that they deliver to NZ, it takes a month with the covid delays of these days but I'm ok with that.”

Helpful Report

“My order never came. Emailed the team and never got a response back. Ordered my item over 2 months ago.”

Helpful Report

“Good service and lots of options.”

Helpful Report

“Product is good, but shipping was slow and significantly longer than the longest estimate.”

Helpful Report

“These help my son fall asleep in about 20 minutes compared to 1 and a half hours without them”

Helpful Report

“Very pleased with the service and product. Would highly recommend”

Helpful Report

“Easy online purchase process. Items arrived within 5weeks (which I'm happy with). Well packed, as described, decent shelf life.”

Helpful Report

“Bought melatonin from NZ and not delivered after a month or more. Can you guess that it got confiscated at customs. Crazy . You can even buy melatonin in Singapore and not get locked up. What's up with the NZ government? Allow guns and alcohol but not the highly dangerous melatonin, that just may make you go to sleep.”

Helpful Report

“Made a purchase, still haven’t received it and my email was rejected also.”

Helpful Report

“Sadly I can not write a review as I still have not received my goods !! They were ordered on the 4/07/2022 . It is now 10/08/2022 so over a month ??? What is going on ???”

Helpful Report

“Easy to deal with and reasonable quick delivery”

Helpful Report

“Haven’t received my order as yet!”

Helpful Report

“Vitamin Grocer has an excellent range of products at an extremely competitive price - I was hesitant at first as it was not a site I had come across before, but having now used it several times I would recommend as I've been able to source products I cannot find locally (even within the country) and the service has been reasonable.”

Helpful Report

“The product has not arrived. I am still waiting!!!!!”

Helpful Report

“Great quality items. I live in Australia, so just keep in mind a bit of extra travel time from the US when ordering for some items.”

Helpful Report

“Excellent service and value. Will definitely be ordering with this company again.”

Helpful Report

“Great service. Reliable and prompt delivery. Thank you”

Helpful Report

“Easy ordering process and quick delivery time considering the product I ordered came from from overseas.”

Helpful Report

“The safe website that I can trust to order.”

Helpful Report

“Great company to deal with - they quickly refunded my purchase when I emailed about not having received my parcel and when I received it they billed me the purchase price minus P&H. Very happy to receive such great customer service.”

Helpful Report

Vitamin Grocer AU is rated 4.4 based on 3,270 reviews