Vitamin Grocer AU Reviews

Name: Vitamin Grocer AU
Rating: 4.38

4.4 Rating 3,418 Reviews

85 %

of reviewers recommend Vitamin Grocer AU

4.4

Based on 3,418 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

Visit Website

Phone:

301-509-3896

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Vitamin Grocer AU 5 star review on 25th February 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have placed an order and it never arrived, despite the tracking saying that the package has been delivered. I have tried contacting Vitamin Grocer and am not getting any response and I am very disappointed.”

Helpful Report

“A double payment deduction was made via Paypal, contacted the company about a refund. Absolutely no response received.”

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“my order was cancelled”

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“Not impressed. Each bag had a plastic bag cover. Not buying again.”

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“I would happily provide a review of the products purchased, but after just over a month, I have not received them. I have been following my tracking and no updates to it in 2 weeks. I have emailed you to follow up and was put onto the couriers who have had little interest in assisting. At this point, I’m considering requesting a refund and going back to ordering from iHerb”

Helpful Report

“still have not received the order”

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“Don’t bother u don’t get your parcel been waiting over a month worst company ever”

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“A month after placing my order, I am still waiting for delivery. Why is this taking so long?”

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“It seems that the product was despatched in a timely manner. However the shipping company DHL was utterly pathetic. My delivery was in my city for two weeks before it got to me. I would never recommend this supplier due to its transport choicess.”

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“FRAUD The product was clearly advertised as being 10 mg for each of the gummies being sold but when I received the bottles they are marked as 10 mg per serving and a serving is 2 gummies. I believe this is fraudulent behaviour.”

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“Firstly I won't be bribed to give a review. Second I never received the order because you wouldn't leave it unattended. Every other company does it.”

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“ABSOLUTELY TERRIBLE!! 😡 WISH I READ ALL THE BAD REVIEWS ON THIS COMPANY (OFF THEIR WEBSITE) BEFORE I PURCHASED. THE PRODUCT I PURCHASED WAS DAMAGED AND I DID NOT RECEIVE A REPLY TO MY EMAIL ABOUT A REFUND. THIS COMPANY IS A SCAM. DON'T BUY ANYTHING. SO MANY PEOPLE COMPLAIN ABOUT THIS COMPANY 😡😡😡”

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“You guys didn't send the right one u sent adult gummies so I couldn't use them and I threw them away”

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“I have not received the product.”

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“service with initial order was great, freight and wait time horrible. ive checked in a few time to chase up but been fobbed off to the freight company. if you are going to use a courier company you need to be responsible for the delivery and service. it is now a month, according to the connote, the goods has been sitting in australia since 29/1 and no further update has been done.”

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“Easy to order, prompt international delivery.”

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“We paid approximately $100 of product and have not received it. It was purchased December 23. Will be following up today. So at this stage do not rate very highly.”