Vitamin Grocer AU Reviews

Name: Vitamin Grocer AU
Rating: 4.36

4.4 Rating 3,270 Reviews

85 %

of reviewers recommend Vitamin Grocer AU

4.4

Based on 3,270 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Phone:

301-509-3896

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Vitamin Grocer AU 5 star review on 11th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not impressed. Each bag had a plastic bag cover. Not buying again.”

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“I would happily provide a review of the products purchased, but after just over a month, I have not received them. I have been following my tracking and no updates to it in 2 weeks. I have emailed you to follow up and was put onto the couriers who have had little interest in assisting. At this point, I’m considering requesting a refund and going back to ordering from iHerb”

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“still have not received the order”

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“Don’t bother u don’t get your parcel been waiting over a month worst company ever”

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“A month after placing my order, I am still waiting for delivery. Why is this taking so long?”

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“It seems that the product was despatched in a timely manner. However the shipping company DHL was utterly pathetic. My delivery was in my city for two weeks before it got to me. I would never recommend this supplier due to its transport choicess.”

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“FRAUD The product was clearly advertised as being 10 mg for each of the gummies being sold but when I received the bottles they are marked as 10 mg per serving and a serving is 2 gummies. I believe this is fraudulent behaviour.”

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“Firstly I won't be bribed to give a review. Second I never received the order because you wouldn't leave it unattended. Every other company does it.”

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“ABSOLUTELY TERRIBLE!! 😡 WISH I READ ALL THE BAD REVIEWS ON THIS COMPANY (OFF THEIR WEBSITE) BEFORE I PURCHASED. THE PRODUCT I PURCHASED WAS DAMAGED AND I DID NOT RECEIVE A REPLY TO MY EMAIL ABOUT A REFUND. THIS COMPANY IS A SCAM. DON'T BUY ANYTHING. SO MANY PEOPLE COMPLAIN ABOUT THIS COMPANY 😡😡😡”

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“You guys didn't send the right one u sent adult gummies so I couldn't use them and I threw them away”

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“I have not received the product.”

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“service with initial order was great, freight and wait time horrible. ive checked in a few time to chase up but been fobbed off to the freight company. if you are going to use a courier company you need to be responsible for the delivery and service. it is now a month, according to the connote, the goods has been sitting in australia since 29/1 and no further update has been done.”

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“Easy to order, prompt international delivery.”

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“We paid approximately $100 of product and have not received it. It was purchased December 23. Will be following up today. So at this stage do not rate very highly.”

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“Still waiting on my order”

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“Can't review actual product since it never arrived and got scammed!”

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“The gummies never arrived. What happened?”

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“Over a month, and still waiting on product.”

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“Would not order from this website again unfortunately- ordered items on 16th November and still not received 30th December! Would love to actually receive product to write a review on it.....”

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“2nd order now put in and still haven’t received any goods at all”

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Vitamin Grocer AU is rated 4.4 based on 3,270 reviews