Vitamin Grocer AU Reviews

4.3 Rating 2,678 Reviews
83 %
of reviewers recommend Vitamin Grocer AU
4.3
Based on 2,678 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 67%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
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Phone:

301-509-3896

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I havenot received my order to date so it is difficult to rate the service.
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Products are good and well priced. Postage takes weeks post order though
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Love the products but it took weeks to get to me.
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Coincidentally the request to review arrived the same day as the product. Ordering is easy, and confirmation is clear, it's just a shame it takes so long to ship from the US. Maybe time to think about holding local stock for frequently ordered items?
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Good service at ordering. Delivery goods very slow not yet received. Still not received
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I am still waiting to get my order. I the order arrived on Saturday 16th December.
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Good products but very slow delivery
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I love your products, the only trouble is i am still waiting for my order that i placed over a month ago! if the courier service was speed up a little, it would be a perfect shopping experience.
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Purchasing from Vitamin Grocer is easy. They have a great selection and I can always find what I need on the site. While items are shipped quickly I have regularly experienced long delays in receiving them through the courier service, with tracking unable to provide clear updates on the location of the items. They always arrive but I have to order a long time in advance to make sure I receive them before I run out. My last order was shipped on 7 November. It is now 7 December and it has not yet arrived.
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Your courier service has very much to be desired. I still have not received my parcel. Seems it spends lots of time waiting on processing at various points in its journey to me.
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Product fine. Not happy being charged in foreign currency and product being shipped from USA when site advertises Aus warehouse. Somewhat deceptive. Took much longer to deliver than advertised.
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My order took 4 weeks to arrive, and not much in the way of tracking. Was not notified the day it came. But I was happy to at least get the order. Probably wouldn't order anything again.
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Shipping takes a very long time, I'm still waiting for an order from a month ago and tracking doesn't tell me much about when I can expect it. Not sure how I can properly review an item I'm still waiting for
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Products were very good and had been ordered before. Delivery was much slower than indicated.
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I have been quite disappointed actually. Firstly it took longer than expected to get here and it doesn’t work. It takes a while to get to sleep and then I only sleep for a sort time and then I don’t get back to sleep for 2-3 hours. I started taking 5 mgs, as I had tried 4 mgs, 2 x2mg tablets, prior to ordering from you, so I thought 5mgs would be plenty. After a few nights it wasn’t working so I’m now taking 1 1/2 tablets. Maybe tonight I will try 10mgs which sounds excessive. It then becomes double the cost.
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Every thing was good and easy just the delivery to ages .. it almost got delivered to me after a month
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Vitamin Grocer is great value for money but delivery times to New Zealand can take months in some cases. In addition my last order I ordered and pain for 2 bottles of melatonin, all paperwork on the package said 2 bottles, however I received only 1 bottle. Not sure I can continue to use Vitamin Grocer at this rate.
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The medicines great and all but the shipping time is way too long.
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I haven't received the item yet. It has been a month already.
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The sleep products I purchase are great, but delivery is a lot slower than expected/compared to other companies
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Vitamin Grocer AU is rated 4.3 based on 2,678 reviews