Vitamin Grocer AU Reviews

Name: Vitamin Grocer AU
Rating: 4.27

4.3 Rating 2,723 Reviews

83 %

of reviewers recommend Vitamin Grocer AU

4.3

Based on 2,723 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 68%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Visit Website

Phone:

301-509-3896

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Vitamin Grocer AU 5 star review on 27th February 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Web site was .au thought goods were in Australia turns out it’s USA took over three weeks going back to iherb”

Helpful Report

“Australian Buyers beware! At no stage was it disclosed that I would be charged in American Dollars instead of the AUD displayed on this site. I only found out when my Credit Card Statement arrived! Because it was charged in American Dollars I was also charged an Foreign Currency Exchange Fee! There was also NO indication that the product would be shipped from overseas taking WEEKS to arrive!”

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“Unfortunately the product arrived and it had leaked. Minimal remaining in the bottle at delivery.”

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“Might be a placebo. The 10 MG melatonin tablets should put Mr to sleep but they don't. I wasted my money. Sorry to say...”

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“Only negative point is the wait for delivery. 24th November ordered from NZ and its now 2nd January!”

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“Still waiting for my order to arrive”

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“I am not sure, because I have not received m parcel as yet, which seems a long time coming.”

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“Item not received was taken by NZ Customs didnt realise we are not allowed Melatonin here might be good to put a warning on these products for customers so they dont waste there money :(”

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“Purchased product 4weeks ago. Got tracking for first few days then nothing...............”

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“Didn’t work”

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“We are still waiting for our parcel can’t get any updates where it is ??? Tracking just keeps saying on the way not where it is”

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“Have not received my order yet.”

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“Good product however the delivery service isn’t. Took 3+ weeks the receive my item and I live in the same country as the seller 🙄”

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“Delivery to NZ from OZ took over a month! Not good as post to/from the UK is only a week!”

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“i still haven't received my parcel has been sitting in nz since the 21st August”

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“Items never arrived. However, a full refund was given, which was great.”

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“Far to long to wait ,to be delivered Please can you please give me a delivered date, far to long orderd last week thankyou Chris Andress”

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“Very slow delivery”

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“For the 2nd time (fool me twice shame on me) I’ve been burned by a bad product description. I actually bought the flavored kids melatonin that has gluten in it. Product description describes normal melatonin (which is gluten free). It’s just anoying. The image shows the label but is so small on a smart phone it can’t be seen until - surprise the wrong one arrives in the post. Money down the drain.”

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“Please do note that this delivery was very slow because it came from USA.”

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Vitamin Grocer AU is rated 4.3 based on 2,723 reviews