Vitamin Grocer AU Reviews

Name: Vitamin Grocer AU
Rating: 4.28

4.3 Rating 2,736 Reviews

83 %

of reviewers recommend Vitamin Grocer AU

4.3

Based on 2,736 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Phone:

301-509-3896

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Vitamin Grocer AU 5 star review on 27th February 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have no idea how they are as I still have not received them yet coming in on a 3 and a half weeks, but hopefully the work as described being a shift worker need to sleep”

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“very hard to write a review when we haven't received our goods yet which we ordered nearly 6 weeks ago on the 27th May 2022”

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“Ordered product 5 weeks ago; still hasn't arrived. No communication at all. Advised to download Shopify app. It indicates the item is still in the US but hasn't been updated for 4 weeks. Still waiting.”

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“Would like to give a proper review but my order hasn't arrived yet”

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“Still waiting for my purchase 8//6/22”

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“Took over a month for delivery”

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“Placed my order 30th April and still waiting for my order to arrive”

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“Haven’t received my order yet”

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“I would have like to give you a 5 star rating but unfortunately I haven’t received my order! I have no idea where it is or why it’s taking so long. Please look into this as I need this product for impending births. I think from now on i will buy the brand I have been using in the past. I even recommended you to another breeder. I hope she decided not to purchase your product. Regards Cheryl.”

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“I placed my order on 27/11/21. It's now 30/12/21 & I still haven't received it. Bought similar product from an American site & it arrived within a couple of weeks. Won't be ordering from Vitamin Grocer again”

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“I would not have purchased the items if I had known that they came from America. At check out you should tell people this, so they have a choice. I wanted my order sooner. It has been a month and I still don't have what I ordered.”

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“The package was shipped on 17th November and today is the 30th of December and it has not arrived. On the plus side Vitamin Grocer have replied swiftly to my emails but as yet no package!”

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“Not great, a bit slow to deliver”

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“I still haven’t received my order”

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“Still waiting for my order”

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“Have not received package as yet,not sure what has happened”

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“I chose Vitamin Grocer AU because I thought that the company was Australian. This assumption was based on the fact that it is called Vitamin Grocer Australia and the company URL ends in "au" denoting an Australian based company. I wanted an Australian based company so my purchase would arrive quickly. I ordered the product four weeks ago and I still haven't received it. I wrote two emails expressing my disappointment in the misleading nature of the business name and URL - I have not received a reply to these complaints.”

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“When the product arrives it’s great. Unfortunately shipping is unbelievably slow. 6 weeks and still waiting on my order to arrive.”

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“You portray yourselves on line as an Aussie Co. but when the D3s I ordered hadn't come after many weeks, and I wrote asking why, you admitted you're selling them from America and thats why they're taking a long time. They still haven't come at this writing. I ordered from you because I thought you were in Australia. I wish you well but you should be honest about where your products have to come from.”

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“Delivery time was very poor even considering covid. Four months from order to arrival. I was beginning to think it was a scam site. Ordered new vitamins from another supplier and the vitamin grocer ones arrived the next day. Products as advertised.”

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Vitamin Grocer AU is rated 4.3 based on 2,736 reviews