Vitamin Grocer AU Reviews

Name: Vitamin Grocer AU
Rating: 4.36

4.4 Rating 3,287 Reviews

85 %

of reviewers recommend Vitamin Grocer AU

4.4

Based on 3,287 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Phone:

301-509-3896

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Vitamin Grocer AU 5 star review on 11th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Took over a month and still no product delivered.”

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“I will be happier when my order is finally delivered However when I inquired about my order the company responded almost immediately”

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“Still haven't received my order after SIX WEEKS!!!!”

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“Parcel went missing, contacted them through email but they didn’t reply a single word. Took my money and no products being delivered, poor customer service as well. Is this a scam?”

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“Hello I haven’t receive my parcel yet. Could u pls check why is it stuck at the port for more than 10 days already. Thank you”

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“Still waiting for my delivery. Should have arrived by now 🤔”

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“It took over 35 days to arrive. 22 days was taken for enter NZ.”

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“My order was placed 5 weeks ago and still have not received”

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“Over the years, I've previously had awesome experiences as a repeat customer ordering from Vitamin Grocer - great prices & prompt delivery. However, I placed an order (totalling >$100) a month ago & it has not arrived. Parcel tracking suggests it has been returned to sender?! It's been so long the delivery details are no longer current. I've tried contacting Vitamin Grocer to redirect it but received no reply. Tried again today so fingers x someone can please help track down our vitamins.”

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“Product never arrived. You owe me money”

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“Item not received stuck in transit since 7th July.”

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“Ordered 4-5 weeks ago and still waiting.!!! No correspondence. Won’t be rushing back in future sadly!”

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“Never received product”

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“I am still waiting for my order!”

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“Like this time, last time I was promised 10% discount on my next order. That never happenedf, so I thimk you should stop false advertising”

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“Haven't received my order after several weeks”

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“I have not received this item and I have not had any communication with vitamin grocer after attempts to contact them.”

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“Item never arrived”

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“Asked for a review with the promise of a discount voucher afterwards. Did not supply the discount voucher after the review was made.”

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“6 weeks later and no order”

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Vitamin Grocer AU is rated 4.4 based on 3,287 reviews