Vitamin Grocer AU Reviews

Name: Vitamin Grocer AU
Rating: 4.36

4.4 Rating 3,287 Reviews

85 %

of reviewers recommend Vitamin Grocer AU

4.4

Based on 3,287 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Phone:

301-509-3896

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Vitamin Grocer AU 5 star review on 11th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered on 22 April and still haven’t got my goods. I also assumed the Australian Bitamin Grocer was in Australia not the USA.”

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“Very poor , i still havent received my tablets, can someone pliz follow up with this”

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“Never arrived”

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“I did a review before and didn't receive the 10% so nah”

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“Still awaiting shipment to arrive. Has the courier company been in contact with your company to say otherwise?”

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“Hard to review something that never arrived.”

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“Ran out of melatonin and my usual company iHerb was out of stock. Being in Australia and wanting the product as quick as possible I purchased from this site, as it was listed as "Vitamin Grocer Australia" and also used an Australian website address. 11 days later I still don't have the product. Tracking says I have to wait another 11 days...as it's on its way from the US! Needless to say I'm back on the iHerb site where the product is now in stock and I'll no doubt get their delivery before this one. Waste of time and money. I order products from US companies regularly...very annoying when a company pretends to be in Australia.”

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“We haven't received our order yet, it's over a month since we ordered it”

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“Still waiting for it to turn up 2 months after ordering it!!”

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“Terrible service. They never arrived!”

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“Ordered 6 weeks ago and still have not received my order, when I email customer services I am sent a reply from AI, felling very frustrated”

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“Has Australia in the name and uses an .com.AU url but actually ships from the US and takes well over 3 weeks to get there. Doesn’t provide a tracking number either. Don’t waste your time or money”

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“Absolute disappointment. My last order never arrived in New Zealand. Every other order has been at least a 2 month wait for shipping. If only the products shipped out of Australia and not the US.”

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“Asking for a review when I still haven't received it yet. I order product before xmas”

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“Funny asking for a review when I still haven't received it. Order it before xmas.”