Vitamin Grocer AU Reviews

Name: Vitamin Grocer AU
Rating: 4.36

4.4 Rating 3,270 Reviews

85 %

of reviewers recommend Vitamin Grocer AU

4.4

Based on 3,270 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

301-509-3896

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Vitamin Grocer AU 5 star review on 11th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great selection of products at a very reasonable price especially when I’m ordering from Australia.”

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“Great product range and very fast postage. 😀”

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“Good product”

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“the order was easy to make, hassle free and arrived without problem”

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“Please be careful when buying from this company. My item arrived broken and damaged (nipple pads as I have a new baby) and as a result I was concerned the product might be tainted. Given it had direct contact with my newborn I was being extra cautious. When I contacted customer service about this, requesting a replacement they dismissed my concerns and made me feel like a nuisance. What they offered me to address the issue does not align with their returns policy in any way. Customer service were rude unlike any company I have dealt with before. I had to follow up for responses from them and when they did reply, they did not answer my questions. I still do not have an agreement from them to replace the item including shipping at no cost, with a replacement also to be sent (as per their policy). I will never purchase from this website again and warn others not to purchase from them either. I would hate for another customer to go through the same experience.”

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“Easy to use website with good value vitamins. Delivery a little slow to NZ but totally worth the wait!!”

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“Very prompt efficient service good quality products”

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“The products I needed were available, reasonable delivery charge and not too long await, given delivery was to Australia😊”

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“Good range of products and realistic prices. Delivery may be slow.”

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“Great products, fair pricing and fast delivery”

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“Brilliant! Always a fast and efficient process! 😊😊”

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“great prices and LOVE the Free Shipping. Quick shipping too.”

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“A range 2nd to none!”

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“Very professional in dealing with my problem about delivery”

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“Great but seemed to take ages to arrive”

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“Great price and timely delivery. Purchased Melatonin from Australia as we cannot buy 10mg even from the Doctors.”

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“Awesome products, awesome price - no stress! Thank you”

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“Fast and easy to deal with!”

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“Great website. Was able to order everything I wanted. The site stocks my favourite brand Toms of Maine which I cannot scource in Australia.”

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“Great value and fast postage”

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Vitamin Grocer AU is rated 4.4 based on 3,270 reviews