Vitamin Grocer AU Reviews

Name: Vitamin Grocer AU
Rating: 4.36

4.4 Rating 3,287 Reviews

85 %

of reviewers recommend Vitamin Grocer AU

4.4

Based on 3,287 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Phone:

301-509-3896

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Vitamin Grocer AU 5 star review on 11th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received immediate response to my query re delivery & freight, top marks. Delivery company doesnt provide tracking details but product arrived internationally in ok time. Will buy again.”

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“Ordering is easy, postage times are way too long. It was a week and it hadn’t even left usa. Please look into how you deliver your goods to overseas customers.”

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“Good product, delivery was quite slow.”

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“Thank you for your wide variety.”

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“Easy search and purchase online.”

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“We ordered a bottle of Melatonin for of those sleepless nights and that's what got delivered!! Took some time but got here in the end 😀”

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“The only Australian supplier of the lipstick I wanted, thank goodness! Reasonable delivery time, a tiny bit expensive for Aus delivery though.”

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“I have used Vitamin Grocer for several years. The service has always been good. I get what I want when I want it. No reason to go anywhere else. Richard.”

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“Very happy with the product and service”

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“Product rage a very good, but delivery takes over 3 weeks to arrive”

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“Impressed with how easy it is to order our vitamins ..it does take a bit of time coming from the US ....so next time might order well before we need & buy in bulk ...but the shipping rates aren't as expensive as other companies so thats a good thing”

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“Very easy site to navigate and easy to find shipping details :) great pricing too!”

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“Vitamin Grocer have always had good service. As they ship from the US things take longer to ship but as long as you are aware that is not an issue.”

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“Very easy to order although I didn’t realise it would come from USA so I would order earlier next time. Didn’t really like having to use the shop app to track my Oder”

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“They are great for when I'm struggling to sleep.”

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“5mg Melatonin this is a great product but long delivery time. Also no indication of proposed delivery date.”

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“Takes a long time to receive the goods.”

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“Came pretty quickly since it came from overseas. Product seems good.”

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“Shipping took much longer than I expected this time (around 3 weeks) but I'll just order in advance next time cause the price is the best I've found in Aus. Depends if you need it faster or cheaper really but I think I'll stick with these guys”

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“The product (melatonin) is recommended by the paediatrician is reliable and always arrives on time.”

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Vitamin Grocer AU is rated 4.4 based on 3,287 reviews