Vitamin Grocer AU Reviews

Name: Vitamin Grocer AU
Rating: 4.35

4.4 Rating 3,201 Reviews

85 %

of reviewers recommend Vitamin Grocer AU

4.4

Based on 3,201 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

301-509-3896

Write Your review

Tell us how Vitamin Grocer AU made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Vitamin Grocer AU 5 star review on 19th May 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pleasant to taste. Seems to help a lot with sleep. I take 2x5mg tabs at night. G.P. recommended this supplement and he gets his from Vitamin Grocer also.”

Helpful Report

“Very prompt delivery and pleased with the product ordered”

Helpful Report

“I ordered from Vitamin AU thinking items wpuld be sent from Australia, my order is coming from the US and after 3 weeks I am still waiting. Will not order from here again”

Helpful Report

“It has been a month and my item still hasn’t arrived. I have never experienced this type of delay with an item purchased overseas before. I will not be purchasing from Vitamin Grocer again.”

Helpful Report

“My item never arrived. Complete waste of money and time chasing it up.”

Helpful Report

“Even though customer service was very good, hassle free ordering & this is the only company that sell Greenie feline Pill Pockets at a reasonable price, waiting over 6 weeks from their choice of courier service to deliver to Western Australia, was ridiculous.”

Helpful Report

“Great products at a reasonable price. Delivery is always fairly quick.”

Helpful Report

“I have been purchasing from vitamin grocer for a number of years and have found them to be efficient, clear and super fast at delivery. Never had any issues.”

Helpful Report

“I always get my vitamins on time and the 5mg of melatonin every night give me a good night's sleep”

Helpful Report

“Item not received was taken by NZ Customs didnt realise we are not allowed Melatonin here might be good to put a warning on these products for customers so they dont waste there money :(”

Helpful Report

“Fast delivery…great product…. Very happy customer 😊”

Helpful Report

“Still waiting. Been over a month Have emailed the office. No responses Disappointing”

Helpful Report

“I have been very happy with the Melatonin tablets and the speed of delivery. Thanks”

Helpful Report

“I’ve been ordering from VG for years and never had a problem, highly recommend”

Helpful Report

“Your courier service has very much to be desired. I still have not received my parcel. Seems it spends lots of time waiting on processing at various points in its journey to me.”

Helpful Report

“..........”

Helpful Report

“My order was EXACTLY what I ordered and delivered in such a short wait time. I will be ordering all my vitamins from Vitamin Grocer from now on well done.”

Helpful Report

“Excellent service and product. Would highly recommend to other customers.”

Helpful Report

“Great price and delivery to my door. A+ Will shop here again.”

Helpful Report

“I find the service from your company good. However, your courier DHL lets you down badly. I have been waiting for one month now and the only info is that the order is on route. It seems my goods are still in USA somewhere. This is not the first time DHL have performed so poorly with my order. I really think you need to change couriers, I suspect others like me are thinking of buying elsewhere which does not help your sales. I don't blame your company but it is still very annoying.”

Helpful Report

Vitamin Grocer AU is rated 4.4 based on 3,201 reviews