Vitamin Grocer AU Reviews

Name: Vitamin Grocer AU
Rating: 4.36

4.4 Rating 3,270 Reviews

85 %

of reviewers recommend Vitamin Grocer AU

4.4

Based on 3,270 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Phone:

301-509-3896

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Vitamin Grocer AU 5 star review on 11th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still waiting. Been over a month Have emailed the office. No responses Disappointing”

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“I have been very happy with the Melatonin tablets and the speed of delivery. Thanks”

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“I’ve been ordering from VG for years and never had a problem, highly recommend”

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“Your courier service has very much to be desired. I still have not received my parcel. Seems it spends lots of time waiting on processing at various points in its journey to me.”

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“..........”

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“My order was EXACTLY what I ordered and delivered in such a short wait time. I will be ordering all my vitamins from Vitamin Grocer from now on well done.”

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“Excellent service and product. Would highly recommend to other customers.”

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“Great price and delivery to my door. A+ Will shop here again.”

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“I find the service from your company good. However, your courier DHL lets you down badly. I have been waiting for one month now and the only info is that the order is on route. It seems my goods are still in USA somewhere. This is not the first time DHL have performed so poorly with my order. I really think you need to change couriers, I suspect others like me are thinking of buying elsewhere which does not help your sales. I don't blame your company but it is still very annoying.”

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“Purchased product 4weeks ago. Got tracking for first few days then nothing...............”

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“Product as described. Shipping takes a while to NZ but just order well enough in advance.”

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“Best value on the internet for premium quality product. Delivery is quick. I am a happy return customer.”

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“Perfect seller and a very honest one you!!”

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“Great web site and fantastic prices and products they arrive in weeks to the door.”

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“Good service fast delivery”

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“Product fine. Not happy being charged in foreign currency and product being shipped from USA when site advertises Aus warehouse. Somewhat deceptive. Took much longer to deliver than advertised.”

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“Highly recommend!”

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“The product worked as described. Dispatch was quick and it arrived in South Australia very fast.”