Vitamin Grocer AU Reviews

Name: Vitamin Grocer AU
Rating: 4.35

4.4 Rating 3,204 Reviews

85 %

of reviewers recommend Vitamin Grocer AU

4.4

Based on 3,204 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

301-509-3896

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Vitamin Grocer AU 5 star review on 19th May 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt service and quality products.”

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“It was great to be able to purchase something at a reasonable price that I could not find elsewhere.”

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“Excellent and prompt”

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“Fantastic service and products”

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“Always prompt service and safe deliveries of products. Love to shop with Vitamin Grocer!!”

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“Very good service. Fast and reliable”

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“Fantastic company. Communication was outstanding and product was shipped immediately. Thanks”

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“Prompt delivery. Goods exactly as advertised.”

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“Fast service and delivery”

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“I ordered melatonin tablets and they arrived promptly and in good condition. The first order was a trial run, now that I know this is a reliable company, next time I will order more things. Excellent service.”

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“Awesome company fast and easy to order from”

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“Excellent Service”

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“I placed an order with you a short time ago. It was delivered in a few days. Thank you.”

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“Great service. Products arrived quickly.”

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“Great selection of products at a very reasonable price especially when I’m ordering from Australia.”

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“Great product range and very fast postage. 😀”

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“Good product”

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“the order was easy to make, hassle free and arrived without problem”

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“Please be careful when buying from this company. My item arrived broken and damaged (nipple pads as I have a new baby) and as a result I was concerned the product might be tainted. Given it had direct contact with my newborn I was being extra cautious. When I contacted customer service about this, requesting a replacement they dismissed my concerns and made me feel like a nuisance. What they offered me to address the issue does not align with their returns policy in any way. Customer service were rude unlike any company I have dealt with before. I had to follow up for responses from them and when they did reply, they did not answer my questions. I still do not have an agreement from them to replace the item including shipping at no cost, with a replacement also to be sent (as per their policy). I will never purchase from this website again and warn others not to purchase from them either. I would hate for another customer to go through the same experience.”

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“Easy to use website with good value vitamins. Delivery a little slow to NZ but totally worth the wait!!”

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Vitamin Grocer AU is rated 4.4 based on 3,204 reviews