Vitamin Grocer AU Reviews

Name: Vitamin Grocer AU
Rating: 4.35

4.4 Rating 3,203 Reviews

85 %

of reviewers recommend Vitamin Grocer AU

4.4

Based on 3,203 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

301-509-3896

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Vitamin Grocer AU 5 star review on 19th May 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You have an Australian website and you are knowingly selling items which won't get through customs. Disgusting business. I ordered a simple product, pill pockets for my terminally ill cat who has heart failure. I wanted to make her remaining time a bit more comfortable and your disgusting business practise has ruined that. You knowingly tricking Australians into buying from your "australian website".”

Helpful Report

“So pleased with stock available as my product needed is unavailable in local store Updates on progress gave assurance of delivery. Prices very acceptable. Happy to reorder as needed”

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“Great product”

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“Excellent place to deal with quick delivery”

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“Easy purchase, fast postage”

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“I have yet to receive my purchase and have had no response to my email enquiry about this. Will never use again.”

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“Provided a great service and products that Irequired.”

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“Fabulous website. User friendly. Great service.”

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“I am still waiting on my order”

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“Great service. Sometimes delayed shipping but just making allowances by ordering sooner. Covid has created most of that. Great products well priced.”

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“Vitamin Grocer AU, is not located in Australia. I ordered my product 16th April, and am still waiting. Tracking was last detected on 22nd April in New York. Not happy.”

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“Goods arrived in great condition and well packaged.”

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“I've bought from you for a couple of years now and always had very positive customer experiences. Service is quick and the product is as described and of great quality. The only thing that could be better is that the website feels very clinical. I'd like to know more about the company behind the products. But this is a minor and not enough to drop my rating down from 5/5.”

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“Good products and prices, as well as good service and delivery time.”

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“I would recommend Vitamin Grocer AU for quick service and prompt dispatch. I was after Pink Pearl erasers from the US and they arrived in a very reasonable time.”

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“Very thankful, there was no problems with my order very quick and easy thank you.”

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“Have bought from before, great service and delivery for melatomin I have bought. Will definitely buy from you again Thankyou”

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“Easy as and delivery to Australia was great!”

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“Received my order within their stated delivery time. However their tracking needs to be improved. Would say that it was in NY and suddenly stop updating, so there was no way to know if the parcel was still en route or lost…”

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“Great product and service”

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Vitamin Grocer AU is rated 4.4 based on 3,203 reviews