Vitamin Grocer AU Reviews

Name: Vitamin Grocer AU
Rating: 4.36

4.4 Rating 3,315 Reviews

85 %

of reviewers recommend Vitamin Grocer AU

4.4

Based on 3,315 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 68%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

301-509-3896

Write Your review

Tell us how Vitamin Grocer AU made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Vitamin Grocer AU 5 star review on 11th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great price and always arrives on time”

Helpful Report

“Vitamin Grocer was recommended to me by my Dr. My original order arrived promptly and I was very pleased with the products and service. My current order hasn’t arrived yet, but I know that the delay is due to the restrictions that have been put in place because of covid. I’m looking to it’s arrival. Will answer the delivery questions as per the 1 st order.”

Helpful Report

“Great company, very reliable, always receive health products at an appropriate time and excellent customer service. I'll certainly be ordering from them again. Thank you Vitamin Grocer.”

Helpful Report

“Good service. Reasonably priced. Repeat buyer”

Helpful Report

“Great company”

Helpful Report

“Very misleading - products shipped from US not AU as implied. After weeks of waiting for some treat medicine pockets to arrive for our sick dog (who has since passed), it got confiscated at AU customs. Will advise to return to sender, but am doubtful I will receive a refund as mentioned by many others.”

Helpful Report

“I've been using VG AU for around 4 years now, service has always been prompt, no issues at any time, medicine has arrived every time. Everything has been exactly as required.”

Helpful Report

“Have still not received my order has been sitting at customs since the 17 November”

Helpful Report

“Good prices”

Helpful Report

“Still waiting for it to arrive. Said its in the air on the 24th Nov. So I will reserve my comment when it does get here. I will submit as anonymous for now, and by name when its official.”

Helpful Report

“An excellent range of products, reasonably priced. Easy to order and delivered ontime.”

Helpful Report

“Excellent product, great communications”

Helpful Report

“Natrol Melatonin is a must for a great night's sleep. I have trouble getting to sleep and don't want to take sleeping pills. I take one every night, for a night of great sleep, you never feel groggy in the morning.”

Helpful Report

“I haven't received it yet so I'm sorry about this review”

Helpful Report

“Never arrived”

Helpful Report

“The products I've ordered are fine but it always takes a very long time to arrive.”