Vivid Care Reviews

Name: Vivid Care
Address: Rofta House, Rudgate, Wetherby, United Kingdom
Rating: 4.80

4.8 Rating 512 Reviews

96 %

of reviewers recommend Vivid Care

4.8

Based on 512 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01423 799960

Email:

enquiries@vivid.care

Location:

Rofta House,
Rudgate,
Wetherby
United Kingdom
LS23 7QA

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Vivid Care 5 star review on 13th March 2020

Val Funnell

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good help from Assistant thankyou”

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(Yorkshire Care Equipment - Harrogate) - Posted 6 years ago

“none we do not know any other persons with problems like Scott.”

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Posted 6 years ago

“Equipment is only for those who have plenty of money. That said the service was very good, staff experienced and keen to meet the needs of the client.”

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Posted 6 years ago

Good afternoon Rod, and many thanks for your review! We’re pleased to hear you were pleased with our service, caring manner and knowledge – we work very hard to get the very best result for each client, so I’ll certainly pass your comments on to the team! On the pricing, we’ve had a look on our system and the chair we supplied was the Lento care chair, which is our very own care chair which we developed over a two year period. Pricing was very much in our mind during the development of the Lento, and when you compare the features of the chair (tilt in space, backrest recline, articulating legrest, adjustable dimensions and backrest etc), with other chairs the same specification, you’ll find the Lento is actually extremely cost effective compared to all other chairs on the market. Each chair is manufactured to high standards, and there is a lot that goes into each chair, with a metal welded frame and actions, wood and foam cutting, and of course the upholstery. I hope this helps to assure you that you have had a good deal – we certainly aren’t here to overcharge and we do genuinely want to ensure everyone gets value for money! Many thanks for your custom, and once again thanks for taking the time to give us some feedback. Kind regards, Tristan

Posted 6 years ago

“Friendly east”

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(Yorkshire Care Equipment - Harrogate) - Posted 6 years ago

“Good product, efficient admin”

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Posted 6 years ago

“All very satisfactory.”

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Posted 6 years ago

“overall good service”

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Posted 6 years ago

“Excellent service”

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Posted 6 years ago

“Order went through fine. Staff very helpful.”

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Posted 6 years ago

“Good range of equipment, with helpful knowledgeable staff.”

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Posted 7 years ago

“I'm a quadriplegic driver and needed a new 'drive from' powerchair. John Hulbert and his back-up team couldn't have been more accomodating to my exacting demands. John listened carefully to my requirements and did a lot of work seeking out and then bringing to my home a suitable variety of chairs for me to try out 'in situ', something especially useful in that this enabled me to test the chairs under precisely the conditions I needed it for. He then made all the adjustments needed to provide the complete article.”

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Posted 7 years ago

“purchase not yet received - 6 week wait - so unable to really comment at this stage”

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Posted 7 years ago

“On the whole very good service.”

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Posted 7 years ago

“Padraig very helpful and did what he promised.”

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Posted 7 years ago

“A very helpful and easy company to deal with.”

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Posted 7 years ago

“Very helpful staff and gave us a la?ge choice of options”

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Posted 7 years ago

“As a disabled person I value what Yorkshire Care Equipment can offer me both with advice and aids to help my daily life”

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Posted 7 years ago

Vivid Care is rated 4.8 based on 512 reviews