VizardsGunsAndAmmo.com Reviews

Name: VizardsGunsAndAmmo.com
Address: 21 White Mountain Hwy, Tamworth
Rating: 4.06

4.1 Rating 1,013 Reviews

75 %

of reviewers recommend VizardsGunsAndAmmo.com

4.1

Based on 1,013 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.4 out of 5

About VizardsGunsAndAmmo.com:

Why Order From Us?
We value all our customers and want to ensure you have the best buying experience with us! We offer competitive product pricing and flat rate shipping. If you place your order before 1 EST then your order will ship the same business day
Ammunition: We currently ship ammunition to 01 FFL dealers in California & New York. We ship ammunition to all other lower 48 states. This also includes residences in CT, MA, IL, and select zip codes in NY.

Flat Rate Shipping $11.95
Excellent customer service 24/7
All in-stock products are ready to ship
Secure payment Best security system

Visit Website

Phone:

603-974-2639

Email:

sales@vizardsgunsandammo.com

Location:

21 White Mountain Hwy
Tamworth
03886

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast shipping to my FFL. Good selection and competitive prices.”

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Posted 1 year ago

“Received a dirty, filthy, damaged firearm. They refuse to handle the issue. I was told to contact Ruger; they stated "it's a warranty issue". Buyer beware!!!!”

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Posted 1 year ago

“Great prices. Low shipping cost . Fast delivery I will continue to order from these guys . Satisfied completely!!!”

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Posted 1 year ago

“Quick delivery great selection awesome prices!!”

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Posted 1 year ago

“Great to deal with. Will definitely again”

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Posted 1 year ago

“Order was never fulfilled and repeated requests for order status or update went unanswered in any way. Entire transaction feels more like fraud than anything else, now I am going through disputing the charge on my card and pursuing other means to resolve the issue. No shipment was made the order status on the website changed to returned item and no refund ever provided or response to written, phone and email requests. Fraud 100%”

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Posted 1 year ago

“Vizard’s had a good price on ammo and I received my package promptly. Good experience.”

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Posted 1 year ago

“Every one of my ammo cases was broken or cracked . Loose bullets in package”

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Posted 1 year ago

“The firearm that I purchased was an exclusive from Ruger. Vizards was the only distributor that had the gun. I ordered it from Vizards and the weapon arrived at my FFL dealer in less than a week. Inquiries to Vizards were answered in a timely manner and by consumer minded representatives. I would definitely order my firearms from Vizards in the future.”

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Posted 1 year ago

“Thought i ordered a gun because it said "In Stock", but I guess i didn't.”

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Posted 1 year ago

“Got the ammo I wanted at a price that is fair. Quick shipping too! Will be back!”

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Posted 1 year ago

“Fast, 3 days to ship! Highly recommend Vizards. Kept in communication the whole time.”

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Posted 1 year ago

“This is a response to the answer from vizards, it took 5 months to respond, typical of your customer service. A simple apology would have been fine instead of blaming everyone else. My issues are not isolated, I checked the Better business website and there were similar complaints. I am not bashing anyone, I just hope you guys improve and I wish you success in the future, without my business of course. Good luck.”

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Posted 1 year ago

“I am waiting to recieve the parts ordered, a week ago.”

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Posted 1 year ago

“It’s been 10 days since I ordered and paid for my item. It showed the item was in stock and ready to ship when I purchased it. I’ve called them multiple times and getting them on the phone is nearly impossible. I finally reached them on the phone and explained to Steve that all their reviews state that they never ship out items or that it takes them many weeks or even months to ship and that they straight up lie about having items in stock. They did not have the correct information on file for the FFL it’s shipping to ( they had some FAKE address that they were using for multiple FFL businesses ) so I had to get the FFL to email them and Steve who I spoke with on the phone told me to get the FFL sent to them when it’s his responsibility to do so. But I on my own had it sent to him the day after I made the purchase. I have also live message chatted with them since the phone call and they instantly tried to make up excuses about their phone system being down from a storm but I’ve been calling them long before any storm happened in their area. They just ignore customers and when I finally got Steve on the phone he was Very Rude and kept trying to get me off the phone. He kept saying “ is there anything else “ and so did the live person in the live message. Instead of letting me finish speaking and address the situation they just try to bully you off the phone or chat but I was Persistent and Made it Very Clear that they need to ship my order within 5 business days or that they need to Cancel my order. The person in the live chat said they did have the FFL that I had emailed to them for the Transfer and that they are allowed 3 to 7 business days to ship items , that is NOT what their website states and NOT what Steve said when I spoke with him on the phone. Steve said the item would ship that week and that I would receive a email when it ships. Here we are 10 days later and NO emails from them , FedEx , or Anyone stating the item has shipped. Every review for them states they are absolutely the worst place to order from and that they literally don’t care about any of their customers and have No Problem ripping them off. This is 100% true. They even put a bunch of FAKE Reviews on THEIR Website due to all the Truthful Horrible Reviews that are on the Internet about Them. Please Do NOT Waste your TIME and MONEY on anything that VIZARDS GUNS and AMMO sells. I made it Very Clear to them that the Springfield Armory Promotion ends This Month and that they can Not do to me what they’ve done to everyone else and not ship out my item in a timely manner. I told them from the very beginning that if they can’t ship my item within 5 business days that they need to cancel my order. The item was stated as In Stock and I asked Steve on the phone if he physically had his hands on the item and he said YES. There is absolutely NO reason that they keep doing this to everyone other then they straight up LIE about Everything on Their Website. I’ve Emailed them Multiple times and sent Several Messages via the Live Chat telling them to CANCEL my order as it’s Now Been 10 days and They Clearly have Straight up Lied to Me like they have done to Everyone Else. They Still Have All My Money and have Not Cancelled my order and have Not Contacted Me in any way. I Will Contact the Better Business Bureau and My Bank plus Plaster This Review All Over the Internet and Social Media.”

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Posted 1 year ago

“It took them over two weeks, one phone call and twice talking on the chat, to tell me that my pending order is cancelled.”

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Posted 1 year ago

“Affordable prices and fast service. This was from two separate orders.”

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Posted 1 year ago

“Absolutely terrible. Can't get a response to emails, no one answers the phones, voice mail box is full and you can't leave them a message, no one reaches out to verify FFL contact, and worst of all, they don't have the stock that they say they do and will hold your funds indefinitely until either they can fill the order or you file a dispute. Absolutely terrible company.”

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Posted 1 year ago

“Great pricing and selection! When you can’t find it elsewhere, Vizards will not only have a couple of them…they’ll also be at the best price. One of my top 2 places to shop for guns and ammo online.”

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Posted 1 year ago

“I ordered a Henry lever action that had to be sent to Helena, MT. I had some trouble finding a dealer here in town that would accept the delivery and contacted Vizards to try to figure it out. We solved the problem and I just picked up the rifle today. YAY”

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Posted 1 year ago

VizardsGunsAndAmmo.com is rated 4.1 based on 1,013 reviews