“My order still isn’t here yet and it’s been over 2 weeks since I ordered. All I got was a ÂŁ10 gift card. What is that even going to get my from your site? Absolute joke. Won’t be ordering again after this one.”
“My order had a missing item so I asked customer service at vqfit through email and Charlotte responded to my request so quick and kindly! She was amazing!”
“Despite the missing item in my order, I sent an email to Vanquish where I came across Charlotte who was able to help me resolve my concern and send me back the missing item. Quality service I recommend the website.
Thank you once again to Charlotte the counselor”
“Got in touch with a very helpful girl Charlotte who replaced a pair of leggings that I had purchased for my daughter. Quick response very good customer service.”
“The products will not disappoint. However it took nearly four months for the shipment to arrive. I got in touch with them earlier to ask about my shipment and they were on to it. They sent out the same product free of charge and it arrived over a week later. However, my original one that i had ordered arrived a couple of days earlier. I will say that if the delivery is taking longer than a month, get in touch with them immediately. They will prioritise resending it quicker.”
“Very satisfied with Vainquish. I truly appreciated how attentive and comprehensive they can be with their customers’ needs. I had a faulty items and got that sorted out. Thanks again for the great experience!”
“I had a problem with one of my delivered items and so reported it back with photos to the customer services department. I received an email back very quickly (the next day) with an apology & an offer of a refund or a credit note. I happily took the second option and I was very pleased with how I’ve been dealt with by Charlotte, who was very apologetic and seemed very happy to help me. Many thanks to her! Very pleased with the service and hope to get a replacement pair of trousers very soon.”
