Vanquish Fitness Reviews

4.8 Rating 2,989 Reviews
96 %
of reviewers recommend Vanquish Fitness
4.8
Based on 2,989 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
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Vanquish Fitness 3 star review on 29th April 2024
Lindsey
Vanquish Fitness 3 star review on 29th April 2024
Lindsey
Vanquish Fitness 3 star review on 29th April 2024
Lindsey
Vanquish Fitness 5 star review on 26th March 2024
Rachael
Vanquish Fitness 5 star review on 16th December 2022
K
Vanquish Fitness 5 star review on 3rd July 2022
ROY
Vanquish Fitness 5 star review on 12th May 2022
Waldson Oliveira
36
Anonymous
Anonymous  // 01/01/2019
I have ordered a few times from vanquish fitness as they sell amazing quality dragon ball z T-shirts. They are soft to touch, you can even size down with some items. I had an issue with an order I had received contacted customer service, they got back to me within a few hours and we spoke about the issue a day later they have resolved my issue and even give me a gift card to express their apologies. Thank you
Helpful Report
Posted 1 day ago
I like Vanquish’s clothing esthetic. I have gotten quite a few items to check out what they have to offer. However, after getting three pairs of the seamless leggings I have found an issue. Two of them in a month period of time started coming apart at the seams in the crotch area. I was able to get a replacement pair for the first one’s and have received those. Time will only tell if they come apart. The second pair I opted to get a gift card to replace with something else from the website be a they do not offer an actual refund. Melissa was super helpful and assisted me in getting those things done. Another thing I am pretty frustrated about is I bought a jacket which was cute but a little too oversized, I would say the size guide is a bit off. I asked to have an exchange, not a refund, and they do not offer that. It’s 2024 and they want me to pay for shipping and to print a label to send the item back. Honestly it was too much of a pain so I just wear the jacket on my lazy days even though it does look a little ridiculous. Overall the customer service for this brand is pretty helpful but I’m giving it three stars because of the quality control issues and the lack of options for customer service. It’s not the customer service representatives fault that the brand is behind the times.
Vanquish Fitness 3 star review on 29th April 2024 Vanquish Fitness 3 star review on 29th April 2024 Vanquish Fitness 3 star review on 29th April 2024
Helpful Report
Posted 3 days ago
I ordered tracksuits from this company based on their appealing website. However, upon receiving them, I was deeply disappointed by the poor quality and ill fit, which were far from what was advertised online. I promptly returned the items via tracked delivery and filled out the returns form on their website. Despite confirmation of the items being received by them the next day, they have since ignored all of my emails. Now, nearly three weeks later, I am left with no choice but to pursue legal action to obtain our refund. I strongly caution potential customers to steer clear of this company at all costs.
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Posted 6 days ago
It was my first purchased and I had a little issue, But melissa was able to resolved my issue. She understand my concern, gave options to resolve, and reply email very quick. thank you melissa for the help.
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Posted 1 week ago
I’ve been ordering from Vanquish for years. This was the first time I’ve had an issue. Tara was able to resolve it and sent out a new order immediately. Can’t wait to get my new clothes in
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Posted 1 week ago
I would like to start by thanking Tara! The products from VQ are very good and of high quality, the sizes were always right, the delivery was very okay, when I had problems with the order, Tara was very helpful and solved my problem in shortly
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Posted 1 week ago
Tolle Qualität und super schnelle Abwicklung
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Posted 2 weeks ago
Good customer service.
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Posted 3 weeks ago
I buy workout clothes quite often and don't shy away from relatively "premium" brands. But one thing that is consistent with these brands is a hassle free exchange policy. It's common for me to try a brand for the first time and exchange my first purchase until I find the right fit with the brand. I purchased 2 shirts as a trial. Both did not fit me well (one was a tighter fit (performance model) and the other was a loose fit (oversized model)). I should have read their return policy because it's now going to cost be $40 USD to return these 2 shirts that cost me $60. I decided to return and not exchange at all. Not worth the gamble to potentially exchange again. What a shame.
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Posted 3 weeks ago
Melissa was an amazing resource. She remedied my issue with sympathy and consideration within minutes. I am forever loyal to the brand due to the product quality and experience.
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Posted 4 weeks ago
Quick exchange - Was happy with the speed of service and delivery of new items. Chris was very helpful
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Posted 4 weeks ago
An employee named Tara solved my problem and gave me amazing service. I wish all employees were as professional as her.
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Posted 4 weeks ago
Quick delivery and quick exchange when the size was too small. Chris was very helpful
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Posted 1 month ago
Fantastic customer service, issue resolved so quick
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Posted 1 month ago
Best quality I've ever get..!!!!
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Posted 1 month ago
Had an issue with a couple of things and was pleased to receive ideal customer service. Quality is brilliant and size is accurate. Delivery so fast. Really love VQfit as they make me feel so on game in the gym. Highly recommend.
Vanquish Fitness 5 star review on 26th March 2024
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Posted 1 month ago
Very helpful and polite team!! Much appreciated it .
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Posted 1 month ago
Had a quality problem with one of their product and got it solved in a couple of hours. Tara replied with fast and clearly, and offered a very satisfying solution !
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Posted 1 month ago
I wanted to share my appreciation for the exceptional service I received from Melissa. Her promptness, professionalism, and willingness to assist made my experience smooth and hassle-free. Thank you for having such a dedicated team member.
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Posted 1 month ago
Easy and quick resolvement for return/product issue. Thank you! Love VQ!
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Posted 1 month ago
Vanquish Fitness is rated 4.8 based on 2,989 reviews