Vanquish Fitness Reviews

Name: Vanquish Fitness
Rating: 4.79

4.8 Rating 3,375 Reviews

96 %

of reviewers recommend Vanquish Fitness

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4.8

Based on 3,375 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email

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Vanquish Fitness 5 star review on 8th April 2025

Romina Yousefi

Vanquish Fitness 5 star review on 18th January 2025

Pthawker

Vanquish Fitness 5 star review on 22nd November 2024

Anonymous

Vanquish Fitness 5 star review on 31st July 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have already ordered several times from Vanquish and am now very disappointed with the quality of the products and the handling of complaints. With my first order of three T-shirts, I already had to complain about a shirt with Dragon Ball print because there were problems with the print. The complaint was accepted without any problems at the time and I received a voucher with which I ordered more shirts. Unfortunately, the newly ordered shirts again had problems with the imprint. This complaint was also accepted and processed with a voucher. In addition, another T-shirt from my original order showed the same quality defect. However, this complaint was rejected on the grounds that the order was already more than six months old. I absolutely cannot understand this decision. At a price of around 46€ per T-shirt, I expect a corresponding quality and durability. A shirt that is just under eight months old should not already have problems with the imprint - especially if I already had to complain about another shirt from the same order due to a comparable defect. The fact that these quality problems are repeated over several orders makes me seriously doubt the quality and longevity of the products. I find it particularly disappointing that Vanquish rejects a complaint after a little more than six months instead of offering a customer-focussed solution in the event of an obviously recurring problem. For me, the price-performance ratio is no longer in reasonable proportion. With these prices, I expect not only high-quality products, but also a fair and comprehensible handling of quality defects. I have enjoyed wearing Vanquish so far, but due to these experiences I will consider very carefully whether to order there again. My conclusion: Beautiful designs, but unfortunately repeated problems with the quality of the prints and a from my point of view disappointing complaint processing.”

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Posted 3 weeks ago

“Very Bad delivery service , i ordered one T shirt on 23 sep and they sent to wrong address which is 4 hour far from my house and i speak with them with this issue they said we cant do anything u have to wait blah blah even though that was their mistake and i ordered again because i really like that shirt and size was available on website and now they are saying we dont have size but they already confirmed my order , what a joke company is that .”

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Posted 1 month ago

“Be very careful with returns at Vanquish Fitness. I returned my order and I have both the proof of return and the tracking number, but I still haven’t received my refund. I’ve contacted them several times by email and I keep getting the same response: “a member of our team will get in touch with you.” But nobody ever does. In the end, you are left without your money and without the clothes you already returned. Very disappointing customer service.”

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Posted 2 months ago

“Zeer slecht, PAS OP! 2 bestellingen geplaatst, kleren zijn niet meer wat het geweest is. Bestellingen retour gestuurd, wat je ZELF moet betalen (hou hier rekening mee, a €28 euro) en ze laten je niets weten, zelfs als je ze vraagt, geven ze aan dat ze niets hebben ontvangen. Ik kwam zelf met bewijs en toen opeens kon het wel? Maar nu krijg ik steeds dezelfde mail, of ik alle info wil opsturen, terwijl dit allang gedaan is. Bestel hier nooit meer, ik was een vaste klant maar die zijn ze kwijt.”

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Posted 4 months ago

“Great quality clothes, poor quality returns process. Don't mind paying the returns postage – that's standard, but I do object to being charged a 'processing fee'. The returns process is long-winded, having to raise a return which Vanquish then 'considers' before approving. Took nearly a week to get a confirmation email saying I could return my items. Shall not be purchasing from them again.”

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Posted 5 months ago

“Beware of the 4” shorts that are really 5.5” shorts. Shirts run small. And if you’re in the US, beware that you pay for return shipment and refunds exclude tax. Ridiculous.”

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Posted 8 months ago

“One of worst place to buy your clothing after we placed order and some items were not looking same as they advertise it so we tried to return them but there is no option for return you have to first contact them help email to get link for return and they mention it should be in original boxes we don’t have original box otherwise they won’t accept return it’s absolutely and fraud and scam business I will never buy sth from them”

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Posted 11 months ago

“I ordered merchandise on Jan. 30 but have not received it as of March 17. They have refused to credit my account.”

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Posted 1 year ago

“Item ordered came up ridiculously small and the quality wasn't good. The returns process took a long time and the company is very unfair, charging £6 for return postage, this was way more than the actual cost of postage and stuck me as a scam. I ended up arranging my own postage for the return which was considerably cheaper but this took more time and effort. I'm future I'll shop elsewhere.”

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Posted 1 year ago

“I used to love Vanquish Sport Clothing because they had amazing quality, great fits, and stylish designs. However, lately, the quality has gone downhill. The fabric now feels cheap, and after just one wash, my clothes are covered in those annoying little fabric balls (pilling). It’s frustrating, especially for the price they charge. On top of that, there’s been no update in designs or variety. It feels like they’ve stopped caring about innovation or keeping their customers excited about new releases. It’s disappointing to see how far they’ve fallen from the high standards they once had. I used to be a loyal customer, but at this point, I’m not sure I can trust their products anymore. I hope they take this feedback seriously and bring back the quality and creativity they were known for.”

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Posted 1 year ago

“This is my first purchase and I can tell customer service for return is horrible . 48 grand no response ! I am in Canada !”

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Posted 1 year ago

“Vanquish Fitness: A Cautionary Tale The epitome of poor quality meets abysmal customer service. Their t-shirt and shorts are remarkably substandard, with construction quality that would embarrass budget retailers. The company’s approach to customer service is nothing short of contemptuous – ignoring emails until PayPal intervention forced their hand. Their “hassle-free returns” policy is laughable, requiring customers to pay exorbitant shipping fees back to the UK. This experience ranks among the worst in online retail, with Vanquish demonstrating a masterclass in how not to run a business. Save yourself the inevitable disappointment and frustration – avoid at all costs. Rating: 0/5 - Absolutely abysmal”

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Posted 1 year ago

“I send back two Hoodied without tracking number. Vanquish says they never received them. So i paid nearly 100€ for nothing. I was a regular costumer and paid a lot of money for the clothes. After that i would find a compromisse for example half of the refund or a discount whatever. But they did nothing. So never order something from another country.”

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Posted 2 years ago

“Still waiting on my refund from last month,I have emailed numerous times and still no response . Very disappointing”

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Posted 2 years ago

“I ordered tracksuits from this company based on their appealing website. However, upon receiving them, I was deeply disappointed by the poor quality and ill fit, which were far from what was advertised online. I promptly returned the items via tracked delivery and filled out the returns form on their website. Despite confirmation of the items being received by them the next day, they have since ignored all of my emails. Now, nearly three weeks later, I am left with no choice but to pursue legal action to obtain our refund. I strongly caution potential customers to steer clear of this company at all costs.”

Helpful Report

Posted 2 years ago

“I buy workout clothes quite often and don't shy away from relatively "premium" brands. But one thing that is consistent with these brands is a hassle free exchange policy. It's common for me to try a brand for the first time and exchange my first purchase until I find the right fit with the brand. I purchased 2 shirts as a trial. Both did not fit me well (one was a tighter fit (performance model) and the other was a loose fit (oversized model)). I should have read their return policy because it's now going to cost be $40 USD to return these 2 shirts that cost me $60. I decided to return and not exchange at all. Not worth the gamble to potentially exchange again. What a shame.”

Helpful Report

Posted 2 years ago

“If i could give this company 0 stars i would. I ordered an item from their website back on 12/27 of 2023. It is no 2/20/2024 and ive still not received the item. I contacted them a month ago about the lost item & they did an investigation and said they would ship another item and send me a tracking number. Two weeks later i followed up because they never sent a tracking number & they told me they had to complete another investigation. I told them that i filled out the word document for a lost package and an investigation was done already and that they were supposed to ship the item again two weeks prior. The employee offered a gift card and just to reorder the item. I told the employee in email “ I will accept the gift card only if this item can be express delivered for free. If you cannot make that accommodation i will take the refund back on my original payment card” The employee replied “ the gift card will include the delivery fee” I accepted the gift card & find out, it still doesn’t include the delivery fee, no i have not gotten a response from their customer service team. This is the last time i ever order from Vanquish. The worst experience ive ever had from an activewear brand”

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Posted 2 years ago

“After 1 wash and wearing them 1 time my joggers are already pilling in between the legs.”

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Posted 3 years ago

“SCAMMERS: These companies are so quick to take your money but when it comes to returning it that is another story. Customer service needs some serious work. It has been a month since I returned an item and I have still not received a refund. I have tried to reach out via email, no response. I am seeing stories being posted on there Instagram account so there is some sign of life, sent them a DM which no one responded to. I am now in the process of reporting them to trading standards.”

Helpful Report

Posted 3 years ago

“Absolute WORST company I've ever dealt with! My order was never delivered and after 4 months of me following up via email and only getting back automated responses I had to refund my order. This company could have at the very least typed a personalized response and even pretended to care about their customer but instead they just kept saying it will be shipped in 48-72 hours for 4 months. My wife and I were loyal customers but we definitely will never buy from Vanquish again.”

Helpful Report

Posted 3 years ago

Vanquish Fitness is rated 4.8 based on 3,375 reviews