Vanquish Fitness Reviews

Name: Vanquish Fitness
Rating: 4.79

4.8 Rating 3,277 Reviews

96 %

of reviewers recommend Vanquish Fitness

Company Reviews

Questions

Metrics

4.8

Based on 3,277 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Write Your review

Tell us how Vanquish Fitness made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Vanquish Fitness 5 star review on 8th April 2025

Romina Yousefi

Vanquish Fitness 5 star review on 18th January 2025

Pthawker

Vanquish Fitness 5 star review on 22nd November 2024

Anonymous

Vanquish Fitness 5 star review on 31st July 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would have given you less but unfortunately this is the less i could give you, order hant been dispatched for more than one week from buying, contacted the customer service which told me that the order was dispatched therefore it cannot be canceled while the shipping link they sent shows that the goods havnt even left their warehouse thn suddenly they partially refund the order, is this the new way to rip off ur customers ? Congratulations this is the worst experience i have ever had 👏👏👏👏”

Helpful Report

Posted 2 years ago

“Still waiting for my order from a month ago, the service to solve my problem is soooo bad.”

Helpful Report

Posted 2 years ago

“It's been over a month and my order hasn't arrived.”

Helpful Report

Posted 3 years ago

“After ordering joggers and hoodie to be sent back as joggers didn't match hoodie and was explained on the returns note, I got sent the same again not even acknowledged the photos I had sent over. Disappointed with the service from Chris 20/04/22 STILL NO REPLY TO ME EMAIL SINCE 15/04/22 Poor poor service”

Vanquish Fitness 1 star review on 20th April 2022

Helpful Report

Posted 3 years ago

“2 1/2 months and 15 emails later i got my things. Useless customer service.”

Helpful Report

Posted 3 years ago

“I ordered 4 items for my son, but then realized that I had ordered the wrong sizes. I looked for a phone number to call and cancel the order, but could not locate one. The website directs you to use the "contact us" option on their website. I did so, within 10 minutes of placing the order. To ensure I received the Black Friday pricing, I had placed a second order with the correct sizes. By the time they responded (NOT timely) they said it was too late to cancel the first order (which I had asked them to do), so they went ahead and arbitrarily canceled the correct order (which I did not ask them to do). Then I tried to return the incorrect order. They make their customers pay for returns, so it cost me $57 on a $115 order, since I'm in the U.S. and they're in the U.K. Bad experience all around, no effort at customer service to make it right. I would NOT recommend.”

Helpful Report

Posted 3 years ago

“Garbage clothes!! Garbage company!! Customer service is non-existent!! DO NOT BUY. Fake reviews below for this company👎🏻👎🏻👎🏻”

Helpful Report

Posted 3 years ago

“Received 2 smal asian size Tshirts so requestws return. Send it back paid postage and didnt get no any exchange ir money back. Just lost my money..”

Vanquish Fitness 1 star review on 20th November 2021

Helpful Report

Posted 3 years ago

“Purchased an order, was “delivered”, item never arrived at my doorstep. I have nothing to show for it. A dialogue was started revolving around a refund or a reshipment. Nothing happened after that or was done regarding a reshipment or refund. I’m literally out of money with no order in my hands. This company steals from you. Beware.”

Helpful Report

Posted 3 years ago

“My name is Alex Valenzuela. Bought multiple times from them. They had an issue with my order because they were out of stock on a item I ordered. They send me an email asking me to pick something else. I emailed them back and they took a week to reply. They say 24-48 hours reply time and they didn’t even credit me the difference since I picked something Less expensive. Customer service is horrible.”

Helpful Report

Posted 3 years ago

“First package was shipped empty... Took a while to hear back. They offered to resend the package, by the time they were ready to send it the product I had ordered was out of stock. Took a while to hear back again. Package has supposedly been shipped, except with 2/3 products I purchased. Have not heard back from “Charlotte”. Something is not right about this company… everyone’s orders were incorrect? Coincidence? Hmmmm… They offered me a $10 off if I posted a nice review.”

Helpful Report

Posted 3 years ago

“DO NOT USE!!! Vanquish completely failed to deliver my package and have dismissed a further 3 emails from myself stating that I have not received anything. IT’S BEEN 4 WEEKS! The only email they responded to gave a fake apology, claimed to reship the items and offered a free £10 gift card if I completed three separate reviews which they have also failed to follow up on which is a very clever way to bribe reviews out of their customers. The fact that such an established company can think it’s okay to treat paying customers in such a way is disgusting. They don’t even have an office contact number so I have to rely on their incompetent customer service email.”

Vanquish Fitness 1 star review on 6th July 2021

Helpful Report

Posted 3 years ago

“Very poor service experience. 1. Three of the items I received were faulty. I emailed customer support per the instructions on the website including photos of the faults. I was initially told that I would be required to pay shipping to return the items and receive a replacement which I consider to be unacceptable. 2. When I complained and provided my view that the store should be responsible for shipping costs given the items were faulty. 3. My complaint was escalated to Charlotte from customer service. She offered the resolution of a gift card for replacement value including postage which I accepted. 4. The gift voucher value was significantly less than the amount paid for the items. Despite sending 2 emails politely requesting an explanation as to how the refund amount was calculated, it has been over two weeks with no response. 5. I don’t recommend this store.”

Helpful Report

Posted 3 years ago

“I purchased 4 times with the company, only the first order came ok. The second time came the wrong size (I just keep it). The third time I ordered a hoodie and a trousers and I receive two trousers. I still didn’t receive the hoodie(waiting for almost a year). The fourth order (the biggest one), wich had a birthday gift for a friend came missing a trousers and a hoodie. And I followed all the procedures asked for the company, I get only emails back saying sorry but until now, after 2 months, I still didn’t get it. So, if you want to increase your level of stress and anxiety I highly recommend a purchase with that company. Eliabe Nogueira da Silva.”

Helpful Report

Posted 3 years ago

“Made an order from abroad. Ended up with taxes equal to 60% of the order. No information on their page that this would happend.”

Helpful Report

Posted 3 years ago

“One of the worst companies I’ve ever felt with. Not just worst clothing company I mean worst company. They are completely unprofessional, completely incompetent to simply receive an order and get it shipped to you. They mess up the labels all the time, it’s gets sent back then they are randomly out of stock of the same item they just messed up the shipping on ,which all they had to do was correct the labels. To try and rectify the situation with their customer service is absolutely painstakingly useless! Automated responses constantly and can’t get through to anyone with any kind of sense. My experience with them is still on going after 4 months and still have not received my order. This company is a nightmare to deal with, the ones who have been successful with them that’s awesome but if there are any hiccups along the way you’re in for a ride and an extremely costly one with no accountability or responsibility on their part at all!! So just assume you’re gonna loose out if there comes a problem. Good luck to anyone who proceeds with them but buyer beware it could cost you some stress and frustration and some dollars along the way.”

Helpful Report

Posted 3 years ago

“I am not impressed as I returned three pair of shorts all to be exchanged and ONLY one was sent back!! £75 for one pair of shorts!!!”

Helpful Report

Posted 3 years ago

“I bought three times and the last two I had products missing that spend months waiting for and I still don’t receive.”

Helpful Report

Posted 3 years ago

“If this company was based solely on their products this rating would be much better as the apparel is great but the service has been less than satisfactory on going emails after months of dealing with them after they sent the wrong product and having to pay huge return fees. I still don't have my items that were ordered in March ... it is now June. This has been a frustrating process. I look forward to the day I receive the quality product they provide”

Helpful Report

Posted 4 years ago

“PROPER JOKE OF COMPANY AND PRODUCTS! Service is terrible! DONT BUY!!!!”

Helpful Report

Posted 4 years ago

Vanquish Fitness is rated 4.8 based on 3,277 reviews