Vanquish Fitness Reviews

Name: Vanquish Fitness
Rating: 4.79

4.8 Rating 3,303 Reviews

96 %

of reviewers recommend Vanquish Fitness

Company Reviews

Questions

Metrics

4.8

Based on 3,303 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Write Your review

Tell us how Vanquish Fitness made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Vanquish Fitness 5 star review on 8th April 2025

Romina Yousefi

Vanquish Fitness 5 star review on 18th January 2025

Pthawker

Vanquish Fitness 5 star review on 22nd November 2024

Anonymous

Vanquish Fitness 5 star review on 31st July 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent communication when I needed a return and was quickly sent out. Great customer service from CHRIS.”

Helpful Report

Posted 1 year ago

“Chris was extremely helpful with my exchange, the process was easy and I had a really quick response. Thank you”

Helpful Report

Posted 1 year ago

“Fantastic customer service skills along with excellent quality clothing! The two most important points covered. I ordered a large parcel from vanquish fitness as a friend has a few of their t-shirt which are a lovely quality and feel. I actually ordered X2 of each T-shirt by mistake and needed to send those back with my other items to reorder in a smaller size. I was unwell and unfortunately couldn’t return the parcel myself so a friend did so before the cut off return date, unfortunately she couldn’t find the proof of postage so I decided to message Vanquish to check if the refund had been processed - it had been 7 days so not too long but I was worried due to the amount I spent being just over £500. I assumed I’d had to ring the post office and go on a wild goose chase to find my parcel but thankfully none of that was necessary. Melissa was extremely helpful and polite and found my parcel straight away and issued the refund literally straightaway. With other online retailers I’ve had absolutely nightmares with similar problems so I’m over the moon with the customer service! A store I’ll definitely come back to and so will my house mates!”

Helpful Report

Posted 1 year ago

“Quick delivery, good quality of clothes and size as described on website. Quick and efficient response from the admin.”

Helpful Report

Posted 1 year ago

“Very professional and clined oriented. Quick response, solved my problem within a day. I am totally satisfied with the service and the quality. Recommend!”

Helpful Report

Posted 1 year ago

“Very responsive, fantastic service”

Helpful Report

Posted 1 year ago

“Great quality athletic clothing”

Helpful Report

Posted 1 year ago

“Amazing and kind customer service. Always ready to help. Responding fast. Just great, keep it up!”

Helpful Report

Posted 1 year ago

“I recently had an issue with product sizing which was resolved quickly by customer services and my return was very quick. Chris made that happen by sending me a different size. Can't fault the service Thank you Chris”

Helpful Report

Posted 1 year ago

“vq help center resolve my problem in very short time . thanks to Melissa from vq help desk”

Helpful Report

Posted 1 year ago

“They went above and beyond for me, not only product quality but customer service!”

Helpful Report

Posted 1 year ago

“Tara was very kind, helpful & understanding toward my situation. I had the wrong sizes for most items & She made my exchange a good experience. Happy customer here & i will return.”

Helpful Report

Posted 1 year ago

“Excellent customer experience, the team is attentive and very responsive. If you are unlucky enough to come across a unscrupulous carrier, don't worry, the team is there to help and provide a solution to your problem. A big thank you to Melissa and again congratulations on the quality of the products.”

Helpful Report

Posted 1 year ago

“Always prompt delivery. Love all the products I've ordered. Customer service are brilliant and have been very helpful in dealing with any queries that have arisen. Couldn't recommend this brand enough.”

Helpful Report

Posted 1 year ago

“Initially requested an exchange and Chris could not have been more helpful - responding quickly and with clarification. Received the order and it was exactly as requested and made to a very high quality. Shall definitely be shopping with VQ again.”

Helpful Report

Posted 1 year ago

“One of the best brand”

Helpful Report

Posted 1 year ago

“The stuff I ordered didn't fit. I emailed them and got a response immediately. They sent me information on how to exchange. Unfortunately, they didn't have one of the items in stock so they refunded me immediately for it and have dispatched the other exchange items already. The only thing that could make it better is it they provided free return postage label as it cost me £5 to send it back, but other than that, they're great and good quality products.”

Helpful Report

Posted 1 year ago

“Just returned some items, super speedy and helpful team! good customer service!”

Helpful Report

Posted 1 year ago

“I have never experienced an online company quite like this! Emails were always promptly replied. All details regarding my exchange process were clearly explained with options that is most convenient to me. Most of all, the customer service representative, Chris was giving genuine positive helpful vibe throughout the whole interaction. Yes! You have to pay for return postage cost yourself! But I really don’t mind paying that again for this kind of service. Well done VQ!”

Helpful Report

Posted 1 year ago

“Great products . And great customer services and very quick reply’s to emails and queries etc .”

Helpful Report

Posted 1 year ago

Vanquish Fitness is rated 4.8 based on 3,303 reviews