“A big thank you to Chelsea! One item was missing when I got my order on saturday and today, only two days later, they’ve just sent the missing piece with express shipping.”
“I have always wanted to oder some items from this fam and decided myself to make an oder on Black Friday. Due to a huge amount of requests from guests so my order took slightly longer than normal to be despatched. Special thanks to my advisor - Chelsea, who helped me with my tracking number and all for the best customer service ever. My package is on the way to its owner :)) and i can't wait any longer. Gonna be part of this family in the future.”
“I bought sweat pants. Just after wearing it at first, it was torn from the crotch .
I sent an email requesting a response and soon received a reply, and I was able to give a refund (same gift card).
I always feel that the vanquish fitness support desk is really quick, helpful and wonderful. Thank you Chris.”
“The tracking information wasn’t sent to me. I had to email customer service, but once I emailed them they reached out to me with kindness and my tracking information . Thank you for responding quick and giving me all my feedback I needed. Great customer service. Thanks again Chelsea for helping me.”
“I struggled choosing a jogger that will perfectly fit my size... I contacted support and Chelsea, from the customer service, helped me quickly, recommending me the best size that would fit my needs. High quality support, for sure !”
“I emailed about an order enquiry and when it will be dispatched late in the evening. Early hours next morning I had a response with all the details I needed. Very helpful customer service.”
“The quality and the look of the (not really expensive) pieces is excellent. The refunds process was easy and quick. In sum, great service and great stuff!”
“A big Thanks to Charlotte for your Excellent support in looking after my exchange of goods with vanquish it's much appreciated many thanks all the best john.”
“Fastest customer support I've seen so far. In just 5 min after contacting, not only did i get the information i was seeking, i also got my issue resolved in those 5 minutes. Thank you Chelsea!”
