“Sent an item back as it was too small and within days of sending they have already refunded me my money and emailed to be in touch with saying so, love this company cant fault them :) Chris who got in touch with me couldnt have helped more.”
“VqFit clothes are of a very high quality, pleasant to wear for sport or simply for the pleasure of comfort. The delivery is relatively fast for an international transit (UK-France) and the customer service (I spoke with Charlotte as a advisor) was efficient and relevant. A very good brand!”
“My son loves Vanquish gear, so I bought him a pair of sweatpants for his birthday. Unfortunately, a hole ripped in them after 3 days, but Charlotte was unbelievably helpful in resolving the issue - great customer service!”
“Really impressed with the customer service - Charlotte was excellent in promptly dealing with my query and resolving a technical issue with my order.”
“A piece of my order was a bit damaged. After reporting this, they directly offered a solution.
I can only say: thank you VQ, for the great service and great products!”
“Excellent Service and very fast to respond to any emails, the company got in touch with me to verify my payment and was sorted within 24 hours and cant wait for my stuff to arrive. My Representative was called Charlotte and she couldnt have helped any more. Thankyou.”
“Charlotte provided an amazing customer service experience. It has been a long long time since I’ve had this level of service. Fast, efficient and understanding combined with expertise and relevant knowledge.
I know of many business’ that could take note of this quality of service!
Will definitely shop again!”
“Delivery was quick although the item was too small, I had no issues with returns which was quick and effective. Which was resolved by my advisor Charlotte.”
“I had an issue with one of the items that I recently bought and I was overwhelmed because it was addressed and resolved quickly. It shows that they care about their customers. Thank you”
“Charlotte did a very good customer service. She answered fast and I was happy how she dealt with it. She offered me a replacement or a gift card.
Thanks again charlotte.”
