“Received a wrong item, but Charlotte from Vanquish send me an email within 1 hour to help me out and reship the right item. Very helpfull and good communication! Great service.”
“Had the best experience dealing with VQ, better than any other I have had when dealing with the company in terms of speed of response and willingness to cooperate. I was so thankful for the support Charlotte provided and could not have asked for a better service.”
“Just wanna say, even in our crazy Covid times, Vanquish has come thru. I accidentally received the same order twice instead of 2 different styles of joggers. I followed the instructions on my return and i was contacted saying my new order was on the way. Many companies arent helping w returns, even when legit, blaming Covid, even when spending your hard earned money. Vanquish cust service is on point! Thank u Chris and Oliver for helping me out”
“🇬🇧Hello,
Small text to tell you that the quality of produces is on top and that if you encounter small problems when receiving your items, customer service is super. I had dealt with "Charlotte" and she immediately knew where my problem lay.
Go ahead with your eyes closed.
🇫🇷Bonjour,
Petit texte pour vous dire que la qualité des habits et top et que si vous rencontré des petits soucis à la réception de vos articles, le service clientèle est ai top. J'avais traité avec "Charlotte" et elle a su tout de suite voir où se situait mon problème.
Allez-y les yeux fermés.”
“Chelsea was able to quickly solve my problem which made me so happy. I’d like to thank her and VQ. I buy all of my outfits from them. If I ever have any issues, they solve it quickly. I am a very satisfied customer.”
“I had an issue with one of my orders and Chris was EXTREMELY helpful and informative and resolved the issue almost immediately! Absolutely amazing customer service!!! 10/10”
“The items I purchased did not fit. However, their customer service was amazing and assisted me with every step of the return process. They were prompt and kept me informed every step of the way.
Thank you so much!”
“Favourite fitness brand by far. Unreal designs. Look great in & out the gym. Also great communication when I’ve sent items back / changed size. Highly recommend this brand”
“I had some issues regarding the delivery of my order as it took more than a month for it to arrive. However, Chelsea from the customer support team was really supportive and assisted me throughout the procedure and I'll be receiving my order in a few days.”
“My package was lost on the way, P2P logistics confirmed this and Vanquish tried to find a solution.
I confirmed my address and a new package was sent.
I'm 100% satisfied with customer service.
Thanks again!
My Advisor was Charlotte (Vanquish Costumer Service)
Best regards
Denis”
