“I have loved the Grape ice and cucumber for years and it made it easy to stop smoking cigarettes. Then there was a malfunction that Blackberry flavor was in the Grape Ice pods. Now Vuse changed it and the new flavors are horrible and makes a bubbly sound that is very annoying. The new taste I all flavors even the disposable is really nauseating and does not even taste near the original flavors. Please bring back the old flavors. I will be changing to another company for better taste until vuse bring back the old flavors. Why didn't you do a survey before changing? I have not met one person who enjoys it. Please Vuse.”
“Bought a vuse 1500 puffs(mint ice). Open it , took a pull . Burned taste (no flavor)in my mouth , went into the shop replaced it . Second one did exactly the same . Next day went to buy the Mango ice flavor. After a few pulls flavor was gone and got the Burned taste again . I would not support them again .as the quality is obviously not up to standard. The 500 puffs not bad .”
“New Vuse look also changed the taste!!! Blueberry Ice was my one and only flavour, now it makes me nauseous, even your Consultants agree!! Bring back the old formula!”
“You changed the formula for the cucumber vuse pods. Never mind the new packaging. They are unsmokeable, taste awful with a distinct fake sweet after taste. Why would you change something that was so good :-(”
“I signed up for a subscription but changed it but they still keep taking the old order out each month I've tried to contact them 10 times they keep ignoring me and not giving the money they took out for no products they steal so be very careful I have all the receipts”
“I have been a VUSE user for quite some time. From time to time the coils burn out before the juice is finished. I usually just throw these away, but it is happening more often and is getting very aggravating. My favorite flavor is rich tobacco but when buying 2 packs the juice is not always the same color. This is about $50 of wasted money as these did not last long.”
“I am so upset with the pod changes, the box claims it's a "new pod but same taste" but the flavor has changed completely. Cucumber mix is the only flavor I actually enjoy and buy from vuse and it is so bad i don't think I can buy vuse anymore.”
“Horrific! The pods are sometimes faulty and leak fluid or just don’t work full stop. The machine dosent work well, it’s like sucking on air. I don’t know why they have discontinued the other one it was miles better!”
“Vuse has been my go to product since 2020 the removal of your cream vanilla is so annoying this is the only flavor I enjoy cant imagine I was the only customer buying this flavor. Please bring it back!!!”