“You changed the formula for the cucumber vuse pods. Never mind the new packaging. They are unsmokeable, taste awful with a distinct fake sweet after taste. Why would you change something that was so good :-(”
“I signed up for a subscription but changed it but they still keep taking the old order out each month I've tried to contact them 10 times they keep ignoring me and not giving the money they took out for no products they steal so be very careful I have all the receipts”
“I have been a VUSE user for quite some time. From time to time the coils burn out before the juice is finished. I usually just throw these away, but it is happening more often and is getting very aggravating. My favorite flavor is rich tobacco but when buying 2 packs the juice is not always the same color. This is about $50 of wasted money as these did not last long.”
“I am so upset with the pod changes, the box claims it's a "new pod but same taste" but the flavor has changed completely. Cucumber mix is the only flavor I actually enjoy and buy from vuse and it is so bad i don't think I can buy vuse anymore.”
“Horrific! The pods are sometimes faulty and leak fluid or just don’t work full stop. The machine dosent work well, it’s like sucking on air. I don’t know why they have discontinued the other one it was miles better!”
“Vuse has been my go to product since 2020 the removal of your cream vanilla is so annoying this is the only flavor I enjoy cant imagine I was the only customer buying this flavor. Please bring it back!!!”
“The flavour changes are terrible, all of the Ice flavours hurt my head. A lot of pods malfunction, either right out of the package or stop working part way through. I'm moving on to a new brand.”
“I’m so upset that you changed the formula for the cucumber vuse pods. They are unsmokeable and taste awful. Please go back. At least now I have a reason to quit now.”
“I loved the menthol Vuse and have been using it since 2020 and it helped me stop smoking cigarettes. In the past 6 months or so, the vuse Pods I have purchased (A LOT) unfortunately, simply die out after 1 or 2 charges or don't make it until then. I literally threw away 5 in the past month and the blue one I just bought yesterday is already overheating. Terrible pod manufacturing. VUSE needs to do something or start losing once loyal customers.”
“Best tasting, however... It is every 4 pack of pods, it's almost a guarantee that one of them will be a dud. That makes the cost of them exorbitant. Definitely not worth it. Also customer service was a joke.”
