VUSE Reviews

Name: VUSE
Rating: 4.54

4.5 Rating 6,350 Reviews

91 %

of reviewers recommend VUSE

4.5

Based on 6,350 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

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VUSE 1 star review on 16th December 2024

Austin

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good product design, superior packaging and excellent service. The e-cigs even taste good, a lot better than others I've tried. Well done Vype!”

Helpful Report

Posted 10 years ago

“Generally an excellent e cigarette with a really easy cartridge swap and a long lasting battery on both the ecig and the vape. Only one cartridge has not worked which I am in the process of returning and I'm looking forward to new flavours coming out soon. Would recommend as an easy way to quit smoking.”

Helpful Report

Posted 10 years ago

“A few problems with the starter pack but vype UK soon sorted that out and sent me new tips, easy to use great charger and handy pack to carry them in. 10 out of 10 for product.”

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Posted 10 years ago

“EXCELLENT PRODUCT. THE ONLY ONE THAT HAS HELPED ME STOP SMOKING. IT GIVES THE SIMILARITY AND FEEL OF AN ACTUAL CIGARETTE WHICH HAS BEEN THE MOST HELPFUL FOR ME WITH THE VYPE E-STICK. SUPERB.”

Helpful Report

Posted 10 years ago

“One thing I find is important with electronic cigarettes is consistency of quality. Vype does not offer good consistency in quality of their products. I find that some of the refills give no throat hit and burn out within a day of use whereas some refills are perfectly fine. The tips which do offer good quality I would give a five star rating however the inconsistency makes the product not worth the money, especially when half of the refills do not work properly. The general design of both the epen and estick are good and innovative and I would give a four star rating to that. The customer service is first class and vype have always offered me replacement refills for the ones which havnt worked however, for me, I should not need to worry about that. Overall the product is good when it works and customer service is excellent but the amount of faulty refills I have received has severely let down the entire experience for me and I shan't be continuing much longer with them unles I start receiving more consistent results. Sorry vype!”

Helpful Report

Posted 10 years ago

“The product itself is great however the only thing that concerns me is that there are only 3 flavours available. Would like to see more flavours added to their range apart from that great product”

Helpful Report

Posted 10 years ago

“I wish i could purshace the refills at more outlets and my doctor said it was safe to use however besides them 2 points im very happy with it,charging is easy and changing tip is simple”

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Posted 10 years ago

“Excellent service super fast.delivery thank you”

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Posted 10 years ago

“Excellent for getting off the cigarettes, only problem I have had so far is with the mint ones, not able to use whole capsule as it chucks out liquid when a third from bottom. Apart from that- superb!”

Helpful Report

Posted 10 years ago

“Now aged 71, I was for 55 years a smoker ( 30 a day ). I have not had a cigarette for 13 weeks. And have no great desire for one.”

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Posted 10 years ago

“Quick delivery, easy to use system. Perfect for my needs.”

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Posted 10 years ago

“Very pleased with the overall Vype Epen product, however refills for this model, are not available with lesser amounts of nicotine, and you cannot use refills from other brands.”

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Posted 10 years ago

“Good, but sometimes struggle trying to switch it back on after a period of inactivity. The plan was to use this and eventually give up smoking cigarettes. The reality is, it's just like the others I've tried and I still find myself struggling to kick the habit of 'real' cigs. At least it hasnt leaked like other I've had in the past. 4/5”

Helpful Report

Posted 10 years ago

“I use the epen and think it is great. I used to be a social smoker on a night out and have not smoked since September 2014 now I use the epen.”

Helpful Report

Posted 10 years ago

“Great product, possibly the closest thing to a real cigarette, great customer service, a shame the tips for me anyway, don't last long enough, as I used to be a 20 a day man.”

Helpful Report

Posted 10 years ago

“Very good easy to use product”

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Posted 10 years ago

“An excellent product, excellent service/delivery and excellent customer service. Did I say ' It was EXCELLENT ' Bev.”

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Posted 10 years ago

“I have been using these products for a few months now, and the one time I had an issue with a product being dead on arrival they quickly sourced a courier to do a swop & drop for a working unit very impressive! Nothing but positive feedback from me!”

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Posted 10 years ago

“Really god products thanks”

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Posted 10 years ago

“Quality of refills varies, some last longer than others. Very variable . Not enough places stock them and they are only reasonably priced when you order online for the 5+1 free. Too pricy in shops”

Helpful Report

Posted 10 years ago

VUSE is rated 4.5 based on 6,350 reviews