VUSE Reviews

Name: VUSE
Rating: 4.54

4.5 Rating 6,345 Reviews

91 %

of reviewers recommend VUSE

4.5

Based on 6,345 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

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VUSE 1 star review on 16th December 2024

Austin

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fab product! I’ve stopped smoking for 2 months now and enjoying the range of flavours with the vype pen. I really like the cartridges no more messy liquids and can change flavours whenever I like! Highly recommend *best on the market* for me.”

Helpful Report

Posted 7 years ago

Thanks for the excellent review! It's great to hear that you are enjoying your Vype products, it is always nice to hear that our customers are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

Thanks for the excellent review! It's great to hear that you are enjoying your Vype products and we are excited that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Excellent product. Great vape and none of the annoying noise or leakage. Recommended by a friend whose I tried and ordered mine immediately. Refills now ordered. Brilliant”

Helpful Report

Posted 7 years ago

Thank you so much for your five star review! It's amazing to hear that you have found the Vype products for you. If you require any assistance please do not hesitate to contact our Customer Care team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“It is a great product . I have been using it for the past 2.5 years . Very reliable, same taste all the time .”

Helpful Report

Posted 7 years ago

Thanks for the excellent review! It's great to hear that you are enjoying your Vype products, and thank you for being a loyal customer with us. If you require any assistance please do not hesitate to contact our Customer Care team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Service is extremely good and delivery extremely fast. Very happy customer.”

Helpful Report

Posted 7 years ago

Hi Sharna, Thank you so much for your five star review! It's amazing to hear that you have found the Vype products for you and that they arrive within the expected timescale! The Vype Customer Care team strive to provide a professional yet friendly service to all of our customers and we are always willing to go the extra mile. If you require any assistance, please do not hesitate to contact our Customer Care team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Vype ePen 3 is amazing! Good amount of vapour and amazing taste. Gives me the right amount of nicotine hit that I need to surpass the cravings of a cigarette. The liquid from the pods has sometimes gone in my mouth which is quite annoying! However that happens 9.5 times out of 10.”

Helpful Report

Posted 7 years ago

Hello Michael, Thank you so much for your feedback! We are pleased to hear that you are enjoying your Vype device. We are also excited that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. A member of our team will be contacting you directly regarding the issues that you are experiencing with the liquid. If you have any queries please feel free to contact our Customer Care Team on: 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Easy to order online, always delivered on time. Epen is lightweight and portable, doesn't leak and cartridges easy to change.”

Helpful Report

Posted 7 years ago

Hello Lynn, We are grateful for your feedback, and we are glad to hear that you are enjoying our Vype products. If you have any queries please feel free to contact our Customer Care Team on: 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Have just purchased vype epen3 ,good unit and no fuss with coils or topping up liquid, also nice and slim for pocket, only down side the refills I think are a little expensive and also on top delivery charge, but overall a nice product”

Helpful Report

Posted 7 years ago

Hello Andy, Thank you so much for your feedback, It is nice to hear that you are enjoying your ePen 3 device. If you have any queries please feel free to contact our Customer Care Team on: 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“The vype e-pen 3 is a big improvement on previous versions. Fits better in your hand, battery more powerful and I like that the tip is replaced each time you change the cartridge. Highly recommended.”

Helpful Report

Posted 7 years ago

Hello Jennifer, We are thankful for your feedback, and we are also pleased to hear that you are enjoying your Vype ePen 3 device. If you have any queries please feel free to contact our Customer Care Team on: 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Amazing product. Feel, weight of unit, ability to change flavours, no filling. Once I used I just stopped smoking!!! 35 years 1 pk a day and just stopped. Tried other vapes with no success. This vapour feels like smoke, hits throat the most like smoking of any vase I have tried. Great service too!!”

Helpful Report

Posted 7 years ago

Hello Sue, Thank you so much for your feedback, and we are happy to hear that you are enjoying our products. We are super excited to hear that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. If you have any queries please feel free to contact our Customer Care Team on: 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“great customer service”

Helpful Report

Posted 7 years ago

Hello, We are very grateful for your feedback and we are pleased to hear that you are enjoying our customer service. If you have any queries please feel free to contact our Customer Care Team on: 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Brilliant, Friendly, speedy service received. Thank You”

Helpful Report

Posted 7 years ago

Hello, We appreciate your feedback, and we are glad that you are satisfied with our services. If you have any queries please feel free to contact our Customer Care Team on: 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Having been a smoker for 40 years, and having tried many times to give up I finally did it on April 2nd 2018 thanks to Type e-cigarettes and haven't had a cigarette since.”

Helpful Report

Posted 7 years ago

Hello Leslie, We appreciate your feedback, and we are super excited to hear that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this! If you have any queries please feel free to contact our Customer Care Team on: 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“A major improvement on the EPEN2, lots of vapour, lots of flavour. My only concerns are the length of battery life and the cost of the replacement cartridges, which seem high (ish). Will use EPEN3 when I'm out and the eTank when at home.”

Helpful Report

Posted 7 years ago

Hello John, Thank you for your feedback, It is good to hear that you are enjoying your Vype devices. To ensure that you get the best from your device, we recommend charging the device until the green light has gone out. This will confirm the device has received a full charge. If you have any additional issues we would love to help you on: 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“N/a”

Helpful Report

Posted 7 years ago

Hello Gabbi, Thank you so much for the five star rating we appreciate that! If you have any queries please feel free to contact our Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 9:00am - 5:00pm). Or you can e-mail us at: info@govype.com.

Posted 7 years ago

“My order was delivered under 48 hours, great service.”

Helpful Report

Posted 7 years ago

Hello Malcolm, We are grateful for your feedback and we are glad to hear that you received great service and quick delivery! If you have any queries please feel free to contact our Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 9:00am - 5:00pm). Or you can e-mail us at: info@govype.com.

Posted 7 years ago

“Used e-pens for about 3 years now. Always been satisfied but am even more impressed with th e-pen3. Delivery is excellent, waited less than 24 hours for delivery of my new “3”.”

Helpful Report

Posted 7 years ago

Hello Phil, We are grateful for your feedback and we are pleased to hear that you are enjoying your ePen 3! If you have any queries please feel free to contact our Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 9:00am - 5:00pm). Or you can e-mail us at: info@govype.com.

Posted 7 years ago

“By FAR the best e-cigarette I have tried and the only one which has significantly reduced my smoking from around 15 to 4 a day and do believe soon it will be none! Love the design, and ease of use, would highly recommend!”

Helpful Report

Posted 7 years ago

Hello, we are grateful for your feedback and we are happy to hear that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. If you have any queries, you can contact our Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Or you can e-mail us at: info@govype.com, and a member of our team will be happy to assist you.

Posted 7 years ago

“fast delivery- so easy to click into place -smooth taste and great battery life”

Helpful Report

Posted 7 years ago

Hello Elain, we appreciate your feedback! It is so nice to hear that you are enjoying your ePen 3. Should you have any queries, you can contact the Customer Care Team on: 0800 133 7350 (Mondays to Fridays, 09:00 - 17:00). Or, you can e-mail at: info@govype.com

Posted 7 years ago

“It's the only vape I have tried that is a close to a cigarette. I have tried a few cakes. Some have too much smoke, some have too little. This vape is the only one i have stuck with”

Helpful Report

Posted 7 years ago

Hello, We are grateful for your feedback! and we are pleased to hear that you are enjoying our Vype products. If you have any queries you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 9:00am - 5:00pm). Or, you can contact e-mail at: info@govype.com.

Posted 7 years ago

“Great product, easy use.. No spill. Just would like pods to be see through to make it easier to see how much juice is remaining”

Helpful Report

Posted 7 years ago

Hello Chris, and thank you for your feedback, It is nice to hear that you are enjoying using your ePen 3 device. The ePen 3 has a function to let you know when the cartridges have run out of eLIquid. The device will flash white five times, to let you know the cartridge needs changing. If you have any queries, about any of our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Or you can e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

VUSE is rated 4.5 based on 6,345 reviews