Wallpaper Online Reviews

Name: Wallpaper Online
Address: Lower Pemberton, Kennington, Ashford, Kent
Rating: 4.46

4.5 Rating 1,276 Reviews

87 %

of reviewers recommend Wallpaper Online

4.5

Based on 1,276 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email

Visit Website

Phone:

01233 225223

Email:

enquiries@wallpaper-uk.com

Location:

Lower Pemberton, Kennington, Ashford
Kent
TN25 4BF

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Wallpaper Online 5 star review on 25th April 2023

Harriet Wingfield Digby

Wallpaper Online 5 star review on 22nd April 2023

271

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We are not very happy with the service, difficult to identify the wallpaper from the list on the site and the samples. In one case they represented by colours, in another - by numbers. We asked a question and didn’t get answer, so had to make our own “research”, you finally can identify it but it’s not obvious. And then we ordered wallpaper about 2 weeks ago and still waiting. And time is crucial for us, all plans have to be put off. So not very much impressed, unfortunately.”

Helpful Report

Posted 4 years ago

Hi there Marina, Thank you for taking the time to leave a review. I am really sorry to hear that you have found the order process more troublesome than expected - I have passed this over to our technical team for analysis so we can get this improved as soon as possible. Your order, I can see is on a 10-15 working day timescale, so we do hope this will be with you by the end of the week. Katie

Posted 4 years ago

“love this wallpaper its so beautifully clean looking lovely colours exactly what i wanted”

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Posted 4 years ago

“Was easy to hang and service was great”

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Posted 4 years ago

“Very good quality wallpaper and it looks amazing on the wall.”

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Posted 4 years ago

“Very easy to order, so much selection and super quick delivery. Thank you”

Wallpaper Online 5 star review on 24th February 2022

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Posted 4 years ago

“I ordered my wallpaper from you and it arrived very quickly very good quality thick wallpaper , a good price ,and a very good selection to choose from”

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Posted 4 years ago

“Excellent customer service. After concern that the paper I had ordered had gone out of stock Wallpaper Direct were able to chase up the manufacturer, keep me informed of progress and deliver the paper in good time. Many thanks”

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Posted 4 years ago

“Great quality, prompt delivery.”

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Posted 4 years ago

“Beautiful wallpaper, quick delivery , very good price too , very happy will order again most definitely”

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Posted 4 years ago

“Very pleased with wallpaper quality and prompt service”

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Posted 4 years ago

“Ordered paper which arrived on time. Very happy with it.”

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Posted 4 years ago

“The wallpaper meet my high recirculation, I love it. The Painter & Decorator was not so keen on quality as when he ruined it diem alot of colour came off. Not an issue though as noone will be song it after that. Love it so much”

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Posted 4 years ago

“Excellent customer service, fast delivery”

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Posted 4 years ago

“Absolutely stunning wallpaper ❤️ It so much. Tried with two different mirrors and settled for the black one.”

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Posted 4 years ago

Hi there Sarah, Thanks so much for taking the time to leave a review - this looks absolutely gorgeous! Love the mirror too! Katie

Posted 4 years ago

“I love my wallpaper from Cole & Son, fast delivery and excellent service”

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Posted 4 years ago

“I asked for a refund .but to date knowone has contacted me the quality was good but I over ordered”

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Posted 4 years ago

“Good service, but delivery should be included when you're spending £200”

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Posted 4 years ago

“Lovely wall paper and delivered very quickly. Thank you”

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Posted 4 years ago

“Excellent service and very good quality wallpaper. Quick response to an online enquiry and easy returns policy, highly recommend.”

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Posted 4 years ago

“Weeks later and I am still waiting for the extra rolls. My decorator has left the job uncompleted”

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Posted 4 years ago

Hi John, Thanks for the review. We have been in touch over email, and you should now have your paper which has come from the US. I'm very sorry again for the delay due to the storms there, we do feel we have kept you as up to date as possible, and do hope you are happy with the paper. I can see you have since placed an order for some more paper, so, fingers crossed this one will arrive without delay :) Katie

Posted 4 years ago

Wallpaper Online is rated 4.5 based on 1,276 reviews