wardow Reviews

1.8 Rating 177 Reviews

19 %

of reviewers recommend wardow

Company Reviews

Questions

Metrics

1.8

Based on 177 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 42%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How is Wardow returns process?

Helpful Report

(2 weeks ago)

Greater than 100% of reviewers feedback is Wardow returns process could be better.

Helpful Report

(2 weeks ago)

0.00%

Industry Average

“ This company states free returns. This is not the case! They are in Germany even though it's called wardaw UK! £30 to send bag back that is faulty and have to complete customs forms which are a nightmare! I'd avoid if I were ordering from the uk. Awful customer service ”

- Anonymous

“ Unfortunately wardow does not offer free returns from the UK. It took 3 weeks for my refund to come through and cost me £17.35 to return a tote bag. I will not order from this company again. ”

- Gaynor

“ But they don’t take any liability of returns on international orders. ”

- Anonymous

wardow Reviews

Returns - Difficult