wardow Reviews

1.8 Rating 177 Reviews
19 %
of reviewers recommend wardow
1.8
Based on 177 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 42%
Accurate And Undamaged Orders
Greater than 86%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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wardow 1 star review on 28th February 2024
Anonymous
wardow 1 star review on 28th February 2024
Anonymous
wardow 1 star review on 28th February 2024
Anonymous
wardow 1 star review on 3rd January 2024
Alexe Mihai
wardow 1 star review on 15th April 2023
Anonymous
wardow 1 star review on 13th January 2023
Pedro Machado
wardow 1 star review on 23rd November 2022
Anonymous
13
Anonymous
Anonymous  // 01/01/2019
Ik had na 1 1/2 jaar problemen met mijn Vaude rolkoffer. De rits in de hoek was stuk. Na mailcontact kon ik deze gratis retour zenden en zou bekeken worden of reparatie mogelijk was. De garantie was 2 jaar. Na enkele weken bleek de koffer helaas niet meer te repareren. Ik heb mijn aankoopsom retour gekregen wat ik zeer waardeer. Reden om opnieuw bij Wardow een rolkoffer te bestellen. Hopelijk met een betere rits..
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Posted 1 year ago
Must say I was worried after reading reviews after ordering a £130 purse but had absolutely no issue and can confirm the product is 100% authentic. Ordered on Monday recieved shipping details Tuesday and recieved Thursday. Keep in mind my order was under the £135 import tax bracket so if ordering over £135 other reviews have suggested you will be charged 30% of the value of the product.
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Posted 2 years ago
Only read reviews after ordering (doh) so was v nervous especially as I didn’t get an invoice or delivery info and had to email. BUT I have received exactly what I ordered within a week. So in the end all good. Phew.
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Posted 2 years ago
Was very nervous to order based on reviews but I couldn't find the Viv. westwood johanna backpack anywhere else (and for this price). I ordered through Paypal just in case it was a scam so I could get a refund. I obviously don't speak for everyone but my bag came fine on the predicted date, up to date tracking info etc. Also was pleasantly surprised I didn't have to pay any customs (bag was like £148). My advice would be try somewhere more reliable if possible, but if you do choose to order it doesn't seem to be a scam, just non-existent customer service (from other reviews) so use paypal and be prepared to wait 30 days for a refund if you don't recieve your item.
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Posted 2 years ago
wardow is rated 1.8 based on 177 reviews