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Warner Leisure Hotels Reviews

2.5 Rating 245 Reviews
28 %
of reviewers recommend Warner Leisure Hotels
2.5
Based on 245 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
2 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Warner Leisure Hotels Reviews

About Warner Leisure Hotels:

World of Warner Leisure Hotels offers inclusive half-board UK short breaks at stunning locations, with a wide range of activities which include good food and live entertainment every night. The price of a break includes accommodation, breakfast and dinner every day, a variety of leisure activities and nightly live entertainment.

Visit Website

Phone:

0800 138 2633

Email:

warnerweb@warnerleisurehotels.co.uk

Location:

1 Park Lane, Hemel Hempstead,
Hertfordshire
HP2 4YL

Write Your review

Warner Leisure Hotels 1 star review on 12th June 2025
Erica Marcinowski
Warner Leisure Hotels 5 star review on 28th March 2024
Jim Clark
Warner Leisure Hotels 1 star review on 7th December 2022
Anonymous
Warner Leisure Hotels 4 star review on 19th July 2022
Drean.
Warner Leisure Hotels 4 star review on 19th July 2022
Drean.
Warner Leisure Hotels 4 star review on 19th July 2022
Drean.
Warner Leisure Hotels 4 star review on 19th July 2022
Drean.
14
Anonymous
Anonymous  // 01/01/2019
We have stayed at Warner’s since 2006 and always had a great time, we constantly recommended Warners to friends and family but having just spent 4 nights at Holme Lacy we were very disappointed with the standard of food and service. We must add that the majority of the staff were friendly and polite, but having paid £200 for our evening meals it certainly was not value for money. The food was cold, overcooked, uninspiring, the menu range was very poor. We were bitterly disappointed. We did miss the carvery and hope that Warner will reinstate the breakfast and evening meal experience. We are aware of the present circumstances (COVID) but hope that when normality returns Warner’s will as well.
Helpful Report
Posted 3 years ago
Received upgrade,offered to pay,told it was free,2 double rooms,single occupancy,realised no milk in room,rang reception,was told because the upgrade was free we would NOT be given milk !!On the way to the “icemaiden” met a staff member,told her,15 mins later,milk delivered!!Beat that 😡 felt sorry for the staff,food disappointing,ThoresburyHall
Helpful Report
Posted 3 years ago
Having returned from bembridge on Isle of Wight we complained that our sea view room did not have a sea view at all. We sat looking at the bowling green (through the bushes) and a car park area. Also paid extra for a signature room which was looking quite tired. Have stayed in better standard rooms elsewhere. The menu was very limited and appeared to be budget controlled. Will be pleased to see them return to their great buffets after the lockdown is lifted.
Helpful Report
Posted 4 years ago
We have just retuned from a 5day stay at Thorpe Park. Very disappointed . To summarise only book if you like 20 min wait for bar service, 20 to 30 wait in a corridor for meals served in a covered internal courtyard with cafe style seating and no ambience. Limited menu. Food variable. Soggy roast potatoes was a shame as it spoiled a good roast beef meal. Staff doing their best considering their shortage in numbers. Rooms clean and well serviced. The old building is fabulous, and having Thorpe Park next door is a great benefit. So Sad.
Helpful Report
Posted 4 years ago
JUST RETURNED FROM A HOLIDAY AT LITTLECOTE HOTEL, HAD BOOKED A STANDARD ROOM BUT WAS TOLD IT HAD A BATH, AS MY WIFE NEEDS A SHOWER CUBICLE FOR HEALTH REASONS,I 'PHONED THE HOTEL AND ASKED FOR A ROOM WITH A SHOWER CUBICLE, TO BE TOLD THERE WAS'NT ANY AVAILBLE,AND I WOULD HAVE TO UPGRADE TO A SIGNATURE ROOM ON PAYING AN £80 EXTRA CHARGE, WHICH I DID. THE ANNOYING PART IS THAT OUR FRIENDS WHO WERE WITH US ALSO CHANGED THEIR ROOM TWO WEEKS LATER, AND WERE GIVEN A ROOM WHICH ON ARRIVAL HAD A SHOWER CUBICLE WHICH WE REQUESTED! A FURTHER ANNOYANCE WAS THAT OUR SIGNATURE ROOM HAD A FAULTY TOILET WHICH HAD TO HAVE A NEW INTERNAL PART ORDERED WHICH DID NOT COME DURING OUR STAY, THE LONG FLUSH DID'NT WORK AT ALL,AND THE SHORT FLUSH HAD TO BE PUSHED VERY HARD MANY TIMES TO WORK AT ALL, MOST ANNOYING! WITH ALL THE ABOVE PROBLEMS, I WOULD LIKE TO REQUEST MY £80 EXTRA COST BACK AS A GESTURE. YOUR'S ETC. JOHN M. WACKETT. DATE OF OUR HOLIDAY W/C 17th.MAY LEAD NAME PRICE.
Helpful Report
Posted 4 years ago
We had a good 4 nights at Cricket St. Thomas but moved to Littlecotte House for 3 nights where we had a dirty badly maintained room and our complaints were disregarded.
Helpful Report
Posted 7 years ago
Warner Leisure Hotels is rated 2.5 based on 245 reviews