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Warrantywise Reviews

3.0 Rating 419 Reviews
51 %
of reviewers recommend Warrantywise
3.0
Based on 419 reviews
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Warrantywise 1 star review on 10th September 2024
Kat
Warrantywise 1 star review on 2nd September 2024
Anonymous
Warrantywise 1 star review on 17th March 2024
RACHEL A
Warrantywise 1 star review on 17th March 2024
RACHEL A
Anonymous
Anonymous  // 01/01/2019
Jayne was super amazing today and helped rectify an issue on my behalf when I hadn’t realised my bank card had been changed. Thank you for being efficient and being super thorough
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Posted 2 years ago
Jayne was super helpful with a payment issue. I didn’t understand why my card wasn’t working but Jayne was super thorough and identified the issue. Super supportive member of staff. Thank you.
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Posted 2 years ago
Rang warranty wise this morning and I must say that I was very impressed with Sue Durkin answering the mine so quickly. She was very helpful in solving my issues. First class service as always. Thank you.
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Posted 2 years ago
Not worth the paper it's printed on - since purchasing the warranty all they've done is weasel their way out of covering items through clauses and small print. I've now incurred over £5k of costs for repairs on my vehicle, specifically what I brought an extended warranty to avoid.
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Posted 2 years ago
After a few admin problems setting up the warranty matters were quickly resolved after speaking to Marie Horsfield. She did what she said she would do without delay.
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Posted 2 years ago
Very professional, friendly and accommodating when setting up. Aspen in Sales was a star, especially as I was abroad and communication was tricky. Thank you.
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Posted 2 years ago
Very professional and helpful service from Angela Birtwistle, thank you Angela. Would recommend this operation.
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Posted 2 years ago
Useless taking money keep declining claims don’t trust them
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Posted 2 years ago
Scam Platinum plus warranty and they won’t sort out anything and won’t respond. It is sad that these companies are allowed to behave this way and essentially take peoples money and not do anything in return.
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Posted 2 years ago
Been with Warrentywise for about 5 years - thankfully have not had to call on their services - though good to know that there will be support it needed. Today I had reason to call their Admin Team and spoke with Jayne - excellent service - payment method updated with no fuss or drama - so a great indication that if needed warranty support would be as good - thank you.
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Posted 2 years ago
Should have read reviews before taking out warranty, not worth paper it is printed promise you the peace of mind for repairs but find every excuse not to pay out, example had a broken spring mot failure tried to claim and said not covered. after a long battle and having to get repair done paying out of own pocket eventually only paid for one spring and labour, even though states they will replace springs in pairs. AVOID THIS BUNCH.
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Posted 2 years ago
Don’t get scammed. Opted 18 months ago for a platinum plus policy on a 3 year old 3000 miles VW Golf. Was reassured that everything was covered. Some parts excluded in Bronze, Silver and Gold but no mention in Plat or Plat plus policy. The car was serviced 5800 miles and a defect picked up on a drive shaft rubber boot was split - repair cost of £300… claim submitted and rejected under clause F3.3 - non mechanical and A22 non contact non moving part. They claim they agreed a compromise and an amicable settlement 6 weeks later after much stress and inconvenience which was for £270 and not the full amount. Be aware that they are not regulated by the FCA and exempted from the Financial Services Compensation Scheme - who regulates these cowboy scammers ?
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Posted 2 years ago
Great customer service and good price. Hopefully never have to use service.
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Posted 2 years ago
Great customer service, choose your own repair garage, pay either the garage or yourself within a week
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Posted 2 years ago
Working with warranty wise has been such a positive and professional experience Thanks to Angela Birtwistle She was patient. Professional and as a professional manager. I am very happy to say that Angela Birtwistle handling of my case is a standard to be recognised. Thank you Angela
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Posted 2 years ago
Fake reviews DO NOT TAKE OUT A POLICY WITH THIS SCAM COMPANY!
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Posted 2 years ago
Excellent, fast service, phone and email responses first rate and efficient. Pay out quick when making a claim. A first class company.
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Posted 2 years ago
Scammers, sell you a Platinum warranty telling you everything is covered when in fact not a lot is covered, they have that many get out clauses for every scenario that you end up not covered for anything, how the law lets them keep trading is beyond belief, and as for all these fake 5 star reviews in the last week are allowed to remain on the site is anybody's guess, normally 1 or 2 reviews a week now loads and all 5 stars in one week, anybody thinking of taking out their warranty my advice would be to look further back than these recent 5 star reviews and see the 1 star real reviews.
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Posted 2 years ago
Contacted warrantywise admin today, my enquiry was dealt with promptly, efficiently, and politely by Sue. Her explanation of the reason for the small admin glitch and the way she promptly resolved the issue was impressive.
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Posted 2 years ago
Angela was so helpful this morning, the customer service I received from her was outstanding and she has put my mind completely at ease , she was so patient and helpful and informed me of services I didn’t even know I was entitled too , Thankyou so much
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Posted 2 years ago
Warrantywise is rated 3.0 based on 419 reviews