Warrantywise Reviews

Name: Warrantywise
Rating: 2.95

3.0 Rating 427 Reviews

50 %

of reviewers recommend Warrantywise

Company Reviews

Questions

Metrics

3.0

Based on 427 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email

Visit Website

Write Your review

Tell us how Warrantywise made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Warrantywise 1 star review on 18th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“False engineer reports Contradicts Dealer and Manufacturer The company is a scam and not worth the paper its written on. Will not pay for the repair when I am totally covered but they are giving false engineer report to avoid paying when the Manufacturer and dealer has told them otherwise. My email to them and no reply since. Dear Sirs, Thank you for your recent communication. Having considered your engineers report and its finding I find it hard to believe your engineer could have come to such a conclusion without inspecting the vehicle by removing the necessary parts. For your information please see attached images provided by Volvo and the forwarded email below also form Volvo. The engineers at Volvo have confirmed the issue identified is not a result of "wear" but a result of sudden failure of a mechanical component. In the event this part failed it would cause a shut down of the vehicle as it did at the time the incident occurred and I required emergency recovery. Your allegations the part was faulty at the time I took the policy are completely unfounded, it would not be possible to drive anywhere in the event the part was found to be faulty some 3000 miles ago. As result of the Volvo report and as evidenced in the enclosed images the "engineer" report you have provided seems to be some what of a guess as to the fault, I would have expected the engineer to provide a detailed report to confirm the fault not a guess. Volvo have confirmed the engineer attended the premises and spent around 7-10 minutes to identify the problem, the process used to identify the problem as witnessed by Volvo was "drove the car in circles" and then "glanced under the car", this to me does not sound like the correct way a diagnoses should be conducted. To conclude Volvo (Hatfield) have now repaired the vehicle as your service standard fell short of what one would expect. Your "engineer" report and the way you have conducted yourself throughout this process has left me feeling disappointed with the service I have received. It has also become clear you are not willing to accept that a warranty for a vehicle is taken out to ensure such incidents are covered. I also feel as a organisation your initial attempts are to get away with paying noting and to sell an insurance policy which is not worth the paper its written on, I feel I should also make other consumers aware of the sub standard service I have received. REPLY TO YOUR REPLY ON MY REVIEW Again you give false information as there has been no independent engineer that has given a report. On both occasions the same engineer employed by warrantywise wise came and made the same report. According to law an independent engineer means both side have to agree on the independent engineer, not you sending out the same engineer either working or contracted by warrentywise. The courts will decide when I take the matter futher.”

Helpful Report

Posted 4 years ago

“Bunch of crooks, better off paying that bit more for a proper service. Not interested at all and basically 'read the terms and conditions' but what about unfair ones!!!! Save your money go elsewhere!!!”

Helpful Report

Posted 4 years ago

“Pointless. Don’t waste money on warranty. Refused to pay for the repair although paying £1200 approximately for the 2017 year low million car with all the services done by main dealership. Not helpful at all . Cancelling the policy”

Helpful Report

Posted 4 years ago

“Terrible after purchasing a car from Declan Brooks with a 3 month warranty wise cover, the car developed a fault within days, I got fobbed off time and time again, the warranty wise warranty is unusable!”

Helpful Report

Posted 4 years ago

“turbo on van went, engine then revved up causing piston to brake the van is low mileage and serviced regular. they said its wear and tear, and not helping to costs. do not buy off this company, its not worth paper its wrote on absolutely disgusted with it , complete waste of money. i should of listened to others saying do not buy of these”

Helpful Report

Posted 4 years ago

“Pointless warranty. Rejected claim as “part not covered”. The list of covered items specifies Turbo is covered, this part was a Turbo pressure regulator which is part of the turbo, but not according to warrantywise. Waste of money and time”

Helpful Report

Posted 4 years ago

“Absolute scumbags.. Avoid at all cost they will not pay out on repairs. AVOID AVOID AVOID CRIMINALS”

Helpful Report

Posted 4 years ago

“First class! I’ve had warranty on cars in the past and thought nothing of them but these guys are defo worth the money in my opinion anyway had both claims paid and about to renew for my third year.”

Helpful Report

Posted 4 years ago

“Made a claim recently for my Mercedes and was surprised at how quickly Warranty wise dealt with my claim - over the Christmas period too! Everything was authorised and sorted directly with the garage. Glad I decided to get the cover, I nearly didn't.”

Helpful Report

Posted 4 years ago

“Do not touch this company, clutch went , they said ware and tear , proved it wasn’t, they offered £50-00 and said they would give us £300 off the new insurance, terrible company , avoid at all cost, 15 pages small print,”

Helpful Report

Posted 4 years ago

“My first claim was handled in a matter of hours-received, reviewed, accessed and approved so I could go back to approved garage to repair my car promptly. I was really impressed by the whole process. The cheque arrived in a couple of days too and reinforced my first impression of Warranty Wise as a quick and efficient company. The agents were all very polite and professional and gave me quick updates at every stage of my query. I would definitely recommend Warranty Wise to anyone considering buying a used car insurance. Yuliya.”

Helpful Report

Posted 5 years ago

“Proper scammers!!! They dont care about your problem they do all delays as is possible , not helpfull at all very rude for peoples from the garage. Now I understand why no anyone want cooperate with you and why I had problems to find the garage, they couldnt reccomend any garage for me ! ! When I finally found I got message “oh sorry to hear but your time expired” do not trust them at all !! Theirs policy is completely unusefull! I completely not reccomend them !”

Helpful Report

Posted 5 years ago

“Absolutely disgusted by this company don’t waste your money definitely not Worth the paper it’s written on told me the reason they couldn’t pay for my shock absorber repair was the problem was due to wear and tear unbelievable isn’t that the whole reason you take out an extended warranty con artists extraordinaire”

Helpful Report

Posted 5 years ago

“I purchased a vehicle from a dealer that issued a 6 months warranty purchased from Warranty Wise, in its 3rd month it developed a fault, I contacted Warranty Wise and they insisted that the car be checked by a reputable garage and that the garage must ring them for authorisation before carrying out the repair. The garage found that the ignition coil was faulty and requested authorisation from Warranty Wise - they refused to pay stating that the dealer purchased cover is the cheapest and it does not cover replacement of the faulty iginition coil!!! The garage also could not believe it! To cut a long story short - I ended up paying for the repairs and in addition also for the 'diagnostics result' that Warranty Wise requested! DOUBLE WAMMY!!! These are nothing but 'Conmen' and 'scammers' issuing repair warranties not worth the paper they are written on!”

Helpful Report

Posted 5 years ago

“These guys are fraudulent, 3 times my Range Rover has a problem and they never paid out . They are just scammers out to take you money . Don’t believe them get far away from them. Especially the thief called Jon”

Helpful Report

Posted 5 years ago

“Warranty wise will use any excuse not to pay out on a claim. When the repairing garage made a mistake in the authorisation process and unwittingly completed repairs without an authorisation code, Warranty wise refused to pay out. They didnt bother to investigate whether the claim was justified or if the repairs were necessary or covered by the policy, they only cared about the box ticking of the garage.. I strongly urge anyone considering a used car warranty with these people to think long and hard whether they really need the headache of wondering if warranty wise will pay out as per their obligations or will they use any excuse not to. if you can afford to foot repair bills I suggest saving your premium and just paying for repairs as and when necessary, because ultimately this is what you will be doing. I do not recommend warranty wise, and have already managed to advise a number of acquaintances to avoid.”

Helpful Report

Posted 5 years ago

“Great service. Paid my claim promptly and in full. I would highly recommend.”

Helpful Report

Posted 5 years ago

“Suspension problem on my car. Dealt with in a very professional manner. Fast and friendly service i could not of asked for more. Well done warrantywise.”

Helpful Report

Posted 5 years ago

“Shocking wouldn’t pay for a claim check small print”

Helpful Report

Posted 5 years ago

“I have had a Warrantywise policy for a year and found them very helpful when making a claim. I found their staff very helpful arranging the best policy for me to renew for a further year.”

Helpful Report

Posted 5 years ago

Warrantywise is rated 3.0 based on 427 reviews