Warrantywise Reviews

Name: Warrantywise
Rating: 2.90

2.9 Rating 437 Reviews

49 %

of reviewers recommend Warrantywise

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2.9

Based on 437 reviews

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Warrantywise 1 star review on 18th September 2025

Anonymous

Anonymous // 01/01/2019

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“Absolutely appalling service by this company. Please don’t trust the reviews as they are only from customers who have set up a policy and not had to claim. I’ve never had to write a review before but after the service from this company I felt I had no choice. Long story short, I had the best cover money could buy for my 8 year old car. Car broke down with a electronic park brake issue. As per my terms and conditions I called out AA who warranty wise use for their breakdown. The engineer came out and was very helpful and diagnosed the cause of the failure as an electrical component. I then took it to a manufacturer specialist garage and had it diagnosed at my own expense for them to confirm the same as the AA engineer. Submitted the claim and ironically enough I get a rejection. This was from someone sitting on the other side at warranty wise who doesn’t have the knowledge or common courtesy to even arrange a inspection from warranty wise, as per their own terms and conditions to turn down the case as he “THINKS” this is a seized brake. I’m pretty sure they must be psychics to diagnose something without even seeing it and assume this is the problem, and at the same time turn down the opinion of two established industry experts who have actually seen the car! Absolute joke! I am now having to foot the bill of over £1k to get this sorted because of this incompetent company. Thanks Warrantywise!”

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Posted 3 years ago

“sold a vehicle , put warranty on it 5 month later problem and warranty don't want to know , well wont be selling anymore warranty wise products i wouldn't trust them with my valuable customers disgusting how they get out of stuff unfair and they don't deserve honest hard working garages, giving them business shame on you warranty wise, it should be called unwise avoid is my personal advise ...”

Helpful Report

Posted 3 years ago

“This company are a total and utter rip off. No garage in SE London would accept their warranty, they just laughed at me, now l know why. Quintin Wilson needs to be put in front of the courts he is a crook pure and simple. I took the car to their garage and have been ripped off from day one. They have tried every trick in the book to not pay for the repairs with hideous excuses. This company are only a third party company for Prestige who dictate cost and labour charges. I couldn't find a garage less than £65 per hour labour charges even though they sold me a policy up to £35 per hour! BEWARE!! You will have to pay the extortionate extra labour costs and end up paying for most of the work like l did. Run for the hills do not give these people a single penny, poke yourself in the eye with a very sharp stick believe me it's less painful!”

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Posted 3 years ago

“They don't answer questions directly, don't pay out on claims, mug off their customers, website doesn't allow you to submit complaints. I've written directly to this Quinten Willson guy, but doubt I'll get a response. Was told to take my car to a garage that doesn't work with Warranty Wise, and pay for it directly.”

Helpful Report

Posted 3 years ago

“Took a warranty out with this company, not worth the paper it’s written on , they book the car in a garage 16 miles away as I couldn’t find a company local to me as they all said the same thing can’t get paid off them ! The garage checked the car over as there was a problem with the differential you could still drive the car but was a noise, car a bmw 84 thousand the differential should have a life of 200 k , so there is a fault with it , there answer was wear and tear your not covered? But if it went bang ? Would be covered? But it wouldn’t as it’s wear and tear? Or a write off as the engine would be a smashed !!!! Now as it was there choice garage as nobody round here in Macclesfield would touch them have left me with a thousand pound bill and I’ve got to drive up to 32 miles to collect my car once fixed as they didn’t want to know”

Helpful Report

Posted 4 years ago

“Absolutely useless cover provided by warranty wise. I had some lights show up on my car. Took it in to the garage and was told its the ABS sensor that needs replacing as well as the bearing. The garage put the claim forward to warrantywise who I have gold level cover with. Warranty wise rejected the claim stating that its due to corrosion and that's an exclusion on the policy. I can't understand how a sensor can be classed as faulty due to corrosion. This is something they use to reject most claims. Pointless cover which isn't worth paying for. The positive reviews they have are due to offering customers incentives to write reviews. Earlier this year they sent me an email offering a £10 amazon voucher to write a review on Trust Pilot.”

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Posted 4 years ago

“Called numerous occasions to have boiler serviced as per cover. No responses. Now 4 months in and still waiting for call back. They are happy to draw on monthly installments but less happy to undertake any works as per contract agreement.”

Helpful Report

Posted 4 years ago

“I tried to make a claim when I first bought my car The door release mechanism had snapped in one of the rear doors I notified Warrantywise of the problem and they advised me to take it to a dealership The highly reputable Vauxhall dealership tried for two days to contact them but got no response On the third day I needed to use my car so I had to authorise the repair - as it was unsafe to drive without the door being able to be opened - especially with young family in the back The repair I had to pay for myself So I will not be renewing my warranty with a bunch of cowboys They should be ashamed”

Helpful Report

Posted 4 years ago

“STAY AWAY FROM THIS COMPANY…it’s a scam…they take your money and refuse to fix the issue, you will be better off just saving every month instead of paying these people because it’s a waste. Also, any good reviews you see are written by their own staff. DO NOT TRUST THESE PEOPLE…..SCAM ARTISTS”

Helpful Report

Posted 4 years ago

“SCAM SCAM SCAM avoid at all cost will take money ,and then find a way not to pay you.Do not trust good reviews written by staff ,SCAM SCAM SCAM”

Helpful Report

Posted 4 years ago

“Had my car warranty for 4 months with them, after 2 months engine flashing lights on dashboard. Took it to the garage for diagnostic and it was a misfire cylinder, contacted the Warrantywise and after 4 weeks they decided to send someone to inspect it. In the end they decided no to cover the cost of repair. They said that the problem is old and they don’t cover it. So I am paying the insurance for nothing, how do you prove that the fault on the cylinders car is old Biggest scammers I came across in my entire life. I should have read the reviews before. Avoid this company people, because you will regret it when you have to make a claim.”

Helpful Report

Posted 4 years ago

“Absolutely agree with the reviews but unfortunately I have already be coned. I paid over 500 pounds but when my company dealer JCT600 made a claim yesterday, it was plainly regretted that it is not covered. The parts claimed were actual parts of the Drive Train which is covered as a whole but even then it was regretted. I was actually expected the same reply after reading the reviews. My sincere advice to all potential customers would be to avoid this company at all cost unless you want to throw away money.”

Helpful Report

Posted 4 years ago

“Con Artists, they take your money and when time to claim will find a reason to decline it, unhelpful agents who don't keep you updated. Never buy a policy from them, they have fake reviews to entice you to buy policy, don't fall for it.”

Helpful Report

Posted 4 years ago

“This company will say the part is covered and then work their way out of any work required for various reasons. An awful company that take your money and won't pay out for anything. Save your money and put it towards any potential repair. I will tell everyone I know never to use them. A shocking organisation. Other reviews suggest a similar experience. I suspect in a few years this company won't exist.”

Helpful Report

Posted 4 years ago

“My strong advice is not to take out any cover with this company. During the sales call they will convince you almost everything is covered under their warranty however after my car experienced various faults they refused to pay out on anything even though the engineers at the main dealers repair garage confirmed that these faults should be covered under any standard warranty. I am currently taking legal action against the Warrantywise to try to have this matter dealt with fairly. Their "cover" is absolute con, I was offered warranty by the main dealer at a slightly higher price & I really wish I had taken this out. Please don't waste your money here.”

Helpful Report

Posted 4 years ago

“I would not recommend warrantywise to anyone. I purchased the warranty in good faith but when my car broke down I was told that it is a common fault with the gear box and they refused to repair it. An absolute con. Do not buy!”

Helpful Report

Posted 4 years ago

“Typical corporate sharks. Ignore the reviews from other sites it’s obviously fabricated. Avoid this company. Absolute conmen. They find any loophole to not pay out. We supplied photos, videos, receipts, and even some mechanics to back our claim but still it’s not enough. We are also in the process of using legal action to get our money back. Positively avoid this company!”

Helpful Report

Posted 4 years ago

“Straight forward process The process to claim was very straight forward considering it was circa £1K repairs. All the staff I spoke to were very helpful and ensure you know the process fully.”

Helpful Report

Posted 4 years ago

“5⭐️⭐️⭐️⭐️⭐️ Very professional and helpful throughout. Highly recommend Andy and the team!!”

Helpful Report

Posted 4 years ago

“Great service throughout, phoned up to log issue and was very clear and easy process throughout, would recommend the service, best part too is taking my car to main dealer and knowing it's been fixed properly with genuine parts for a fraction of the actual cost and having a courtesy car whilst being repaired.”

Helpful Report

Posted 4 years ago

Warrantywise is rated 2.9 based on 437 reviews