“Slow, poor communication and over-priced. Terrible all round. We now regret ever using them. It's been a very stressful time while they managed our apartment block. They certainly don't live up to their initial promises.”
“I am impressed by the always prompt and professional response, especially from Emma, our designated block manager. Warwick is always helpful and thorough in responding to issues, seeking quotes for work that needs doing, and ensuring that the Management Company is kept informed of all requirements regarding the lease.”
“Service charges doubled and standards halved. Work that one out. My block has had failed lighting and a damp problem in the common parts for months. Why does it take Warwick months to fix these issues?”
“Our development has serious concerns regarding the virtually non-existent "service" provided by this awful company. We have been waiting 2 months for replies to our emails and we just cannot get through to anybody by phone who is willing to take our calls.”
“Unfortunately we are forced to leave a 1 star review of Warwick Estates. We would not normally leave such a review of a company. However, the service provided by Warwick Estates is so terribly bad that we must warn other potential users of their service to think very carefully. In our opinion, the quality of their work is simply not good enough. In fact it is appalling. In addition, their customer service is atrocious and so is their communication. The outstanding maintenance work around our development suggests they do not even visit to inspect and assess what needs to be done. If parts of our service charges are not being spent on budgeted maintenance then we wonder where the fees are going.”
“Rude staff and poor at what they do. I won't bore the readers with the full details, but to cut a long story short, having Warwick Estates as managing agent of our block of flats is a liability. Their standards are extremely low and they're notoriously late in paying subcontractors. Also their property managers now rarely accept calls when we call to complain and they have been rude on the few occasions they agreed to speak. I understand it must be demoralizing to work at Warwick Estates when there are so many things going wrong, but there's no excuse for rude staff.”
“Having had a terrible service from another management company Warwick was a breath of fresh air. Laura goes the extra mile and strikes a good balance between adviser and facilitator. Have already recommended the service to others requiring building management.”
“Ever since we changed to Prime everything is so much easier, they always replied to my emails, always very diligent and reliable.
The staff is very friendly too,
I couldn’t recommend them more.”
“A very difficult company. They never answer a question with a straight answer. We had concerns of overcharging at our luxury development. Their secrecy and vagarity triggered a few suspicions which led to the discovery of various errors in the charges to residents and in the reporting of the expenditure of residents' funds. Dodgy company whose practices cannot be trusted.”
“We didn't choose Warwick Estates. They were forced upon us by the freeholder of our apartments. We definitely wouldn't have selected Warwick Estates if we had been given a choice, as we known a thing or two about managing agents. Warwick Estates is not one to be recommended. Sweep aside the lame promises on their website and the many untrue comments about them on certain review websites, and you uncover a ruthless organisation which is motivated only by collecting service charges, and not at all interested in providing a quality service to leaseholders. Safety, cleanliness, an absense of vermin around the development and working lighting really should be delivered as a minimum standard. They don't care and they're very slow to respond when we call them. They need to be chased all the time. It sometimes feels like we do their job for them, yet we have to pay them anyway. Don't buy an apartment if Warwick Estates is the managing agent or you will really regret the decision.”
“An absolute joke of a company. They never do what they're supposed to do, anď the condition of our estate is a disgrace, with faulty lighting and rubbish dumped everywhere. If you try to complain, they never accept anything is wrong.”
“Very poor quality service. I've found them to be the worst of managing agents which are generally known to provide a poor service anyway. Extremely difficult to get any answers from them. Communication is terrible.”
“I would like to say a massive thank you to Karl he was very thorough, pleasant and patient, while made sure all info was provided and understood. I would highly recommend using this MA as they go beyond expectations and they provide professional service!”
“My one star is generous to WE. There are numerous issues in our apartment block and it is a constant battle to get any response from WE. Our management fees are the highest locally yet the service provided is dire. Huge hikes in fees coupled with failure to address problems has caused a great deal of stress to many of us.
I'm pleased that some people are able to post good reviews about WE and that their homes are being managed well. This is not our experience however and I would advise anyone considering using WE to run mile.”
“Pretty much the same low grade service received by my block of apartments too. Just about everything stinks with this company. They're certainly consistent in their neglect, which spans from the poor quality of work they appoint, including disgruntled and rude property managers, right the way through to errors in their charging.
AMANDA, THANKS FIR THE TIP - WE'LL CERTAINLY BE REQUESTING AND CHECKING INVOICES NOW.”
“When Warwick Estates allows the fire alarm system of a large block of flats to be switched off for a considerable time, instead of getting the fire alarm system repaired, then you realise how this company conducts itself in an appalling way. No regard for regulations and no regard for the people who live in the blocks it manages. The harsh criticism is very much deserved. The snowflake comments are hardly appropriate when Warwick Estates is cutting corners and risking people's lives.”
“Managing Agents have a difficult challenge and I find it extremely hard to understand such harsh criticism. Warwick have managed my property in Central London for over 10 years. it is an apartment complex with 60 flats. My property manager is available, understands property management fully and clearly explains break-down of charges and any aspect of the property that I may not understand. Fees are reasonable but if you want your property managed efficiently you have to expect to pay a certain amount.”
“If only there was the option of a no star rating! best avoided at all costs, devious, underhand, anything for money especially if it's money for nothing.
Please don't allow Warwick to pollute this site with bogus 5 star reviews which is all part of their con trick”
