waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.68

4.7 Rating 6,049 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 6,049 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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waterdrop US 5 star review on 10th March 2026

4195

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Love the flavors and so easy with the size of the cubes”

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Posted 2 years ago

“I don't like drinking plain water. I tried fruit infused which was messy and time-consuming. I tried squeezing lemon in it. That was okay but not great. I love the Waterdrop microdrinks! They are easy to use, taste great, and there's a variety to choose from. I'm allergic to so many sugar substitutes so I am happy Waterdrop uses Stevia. I bought the Viktor Rolf burgundy glass bottle and love it! It's easy to clean and I love the sleeve that keeps my water cold for an extended time. It's refreshing to see a vibrant, happy bottle and know that wonderful-tasting water is waiting for me!”

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Posted 2 years ago

“Love all the flavors. I can see why Snow is a ch a fan favorite.”

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Posted 2 years ago

“I love all my products!”

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Posted 2 years ago

“I am obsessed with trying all the drink flavors. I'm loving my beautiful bottle and am drinking more water.”

waterdrop US 5 star review on 1st August 2023

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Posted 2 years ago

“We visited the kiosk in Manhattan. Very nice polite service. Got what I needed. Dropped of my pods for recycling. It took about 3 weeks to get the points for those. My purchase points were immediate. I had messaged about the points the response was very polite and accurate. Thanks for great service.”

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Posted 2 years ago

“I have definitely found myself drinking more water. The flavors are customizable by amount of water and taste good. The only complaint I would have is that sometimes the smell can be difficult to get out.”

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Posted 2 years ago

“I didn't think I would like the microdrinks, but I have enjoyed trying them. I have a couple favorites.”

waterdrop US 5 star review on 31st July 2023

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Posted 2 years ago

“I love this bottle so much I use it for everything I drink. I can't wait to try more flavors but I really want more these bottles. The sleeve that comes with it is awesome, keeps all the sweating it would be doing off my projects and table! ❤️”

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Posted 2 years ago

“I love the microteas. The black honey tea is my favorite right now but the other are great as well. Delicious 😋”

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Posted 2 years ago

“Love the company's ethics and environmental friendly focus! The actual product is great, easily transportable, and adds a bit of flair to just drinking water.”

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Posted 2 years ago

“I love waterdrop! The simple goal of encouraging people to drink more water pulled me toward the products but I love my waterbottles and microdrops. I'm a big Diet Coke drinker and I'm trying to use these as a fun way to shift away from soda.”

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Posted 2 years ago

“The drops add a subtle refreshing taste to water.”

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Posted 2 years ago

“I love all the flavors. I especially love the drink cap and can't wait to try it. I do love drinking my water noe.”

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Posted 2 years ago

“I love all of the water bottles. My first purchase was the Viktor + Rolf Flair bottle in dark raspberry and it is just so gorgeous. It took me a while to warm up to the microdrinks but now I'm obsessed with the Flair flavor. I can't wait to receive my next shipment so I can try other flavors. I did have to reach out to customer service about an issue I was having with placing an order. Unfortunately, it was at the tail end of waterdrop days and it took almost a week to receive a reply but overall service was friendly.”

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Posted 2 years ago

“It helps me drink more water, I also like that it has vitamins in it and no sugar!”

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Posted 2 years ago

“I love Waterdrop! I can't drink my water without it...not sure how I managed before. It's got just the right hint of flavor and no sugar. Perfection!”